Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,033 Reviews)
Rating breakdown 14,033 reviews
5 Stars
9,602
4 Stars
2,298
3 Stars
987
2 Stars
541
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,523)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
They fall out easily, replacement foam tips ok
on December 20, 2024
Posted by: Ryan W
Expertise:Intermediate
Verified Purchase:Yes
I'd like to leave a good review but for a tech giant to release earbuds that cannot stay in your ear is absolutely unreal. Sound quality is good not great, and at this price point they are competing with the best.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
1
Value
1
Response from Samsung USBy R&R Team, December 22, 2024
We appreciate you taking the time to share your feedback on the Galaxy Buds3 Pro, Ryan! The Galaxy Buds3 Pro offers enhanced comfort for an immersive listening experience. They feature a redesigned shape that provides our snuggest fit ever. Additionally, we’ve incorporated Blade Lights to help your buds stand out and elevate your listening experience. We understand that finding the right fit is essential for optimal performance. Please remember that the earbuds come with different-sized ear tips. It’s important to select the right size to ensure there’s no gap between your ear and the ear tip, which helps avoid sound leaks and enhances audio quality. To get the best fit, check the directional marks on the earbuds; you’ll see an “L” for the left ear and an “R” for the right. Insert the R bud in your right ear with the R facing you, and the L bud in your left ear with the L facing you. Adjust the earbuds by rotating them slightly forward or backward until they feel right. You can also run an earbud fit test in the Galaxy Wearable app to confirm that you’ve got the proper fit. If you need help with changing the ear tips, please refer to our guide for more instructions. We appreciate your input and hope you give the buds another try for the best listening experience! If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: M Figueroa
from Florida, EU
Expertise:Intermediate
Verified Purchase:Yes
Comfort, great experience. Great noise canceling sound.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: E_ThaDon_W
from Melbourne, FL
Expertise:Expert
Verified Purchase:Yes
The headphones provide about 3 hours usage before the need to charge them. This is with ANC on or in transparency mode. Thats pretty bad. So i usually have back ups. The backups last about the same time, so i cant be mad at Samsung, but they can do better. The price of the headphones is great, especially when you can trade in one for another. ANC works pretty great but its not as good as my Sonys. Transparency mode works well given that you can set the music to pause if you speak. The problem with this feature is if your a person that talks to yourself or likes to sing along with the song playing, then you will hate that feature. If they have the option like sennheiser momentum 4 that allows you to press the headphones and the music stops, while going into transparency mode, that feature would be so much better. The buttons on stems sucks because you have to search to the button and pinch. Theres plenty of times i pinch the wrong area to pause or skip tracks. Touch sensitive buttons would have worked fine. The case seems to be pretty cheap and the color choices are lacking. All in all the sound quality is pretty good and i would say that it compares to my Sony and pixel earbuds.
I would recommend this to a friend!
Features
4
Performance
2
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: MARK
Verified Purchase:Yes
Good BuY amd process to trade up was very easy. Samsung is great to work worth! :-)
Written by a customer while visiting Samsung US
Customer Rating
2
Not impressed
on December 20, 2024
Posted by: Ummm
from Utah
Expertise:Intermediate
No to bad but I just got mine and the right ear bud won't change already. Also the sound dampening is not as good as even the buds plus.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, December 22, 2024
We appreciate you sharing your thoughts on the Galaxy Buds3 Pro! The Buds3 Pro's Adaptive Equalizer, powered by Galaxy AI, adjusts the audio based on how the Buds fit in your ears. This means that every time you put them in, you can enhance your listening experience for every playlist. It’s important to have the right fit for optimal performance, especially when it comes to sound quality and noise cancellation. The Galaxy Buds3 Pro comes with different-sized ear tips, so I recommend checking to see if you have the right size for your ears. A snug fit is essential to avoid any sound leaks, which can affect both the audio quality and sound dampening capabilities. You can also perform an earbud fit test using the Galaxy Wearable app to ensure the best fit for your specific needs. If you haven’t already, make sure to check the directional marks on the earbuds to ensure they’re inserted correctly and adjust them for the most comfortable fit. This should help enhance your overall experience with sound quality and noise cancellation. We hope these adjustments improve your experience! For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Whitney M
from Memphis, TN
Verified Purchase:Yes
They're awesome! The last pair I had doesn't even come close to these.. 10/10 will recommend!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Galaxy Buds 3 Pro Review: Disappointing Durability
on December 20, 2024
Posted by: Guntype2
from VA
Expertise:Intermediate
I recently purchased the Galaxy Buds 3 Pro, expecting premium performance and durability for the price. While they deliver on sound quality and comfort, I’m extremely disappointed with their inability to handle wet conditions, despite claims of water resistance.
During a heavy training session, my Buds 3 Pro were exposed to some sweat and a bit of rain. Unfortunately, they started malfunctioning shortly after. One earbud became unresponsive, and the case’s charging capabilities were also affected. I followed all care instructions and ensured they were not submerged in water, yet they still didn’t hold up.
For a product advertised with water resistance, this performance falls well below expectations. It's frustrating to invest in premium earbuds that can’t withstand typical use in environments they’re marketed for. Unless you plan to use these strictly indoors or in dry conditions, I would recommend looking for more robust alternatives.
Pros:
Excellent sound quality
Comfortable fit
Great ANC (active noise cancellation)
Comfortable fit
Great ANC (active noise cancellation)
Cons:
Poor durability in wet conditions
Questionable water resistance
Expensive for their lack of reliability
Questionable water resistance
Expensive for their lack of reliability
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
2
Response from Samsung USBy R&R Team, December 30, 2024
Thank you for sharing your experience with the Galaxy Buds3 Pro. We are glad to hear you appreciate the sound quality. However, we noticed that you are encountering challenges with the design and usability, particularly regarding the touch controls, fit, and placing the earbuds back into the charging case. If the touch controls are unresponsive or difficult to use, try placing the earbuds in their charging case, closing it, waiting for at least 7 seconds, and then taking them out again. This can help reset the touch sensors. Ensuring that the earbuds fit properly can enhance comfort and prevent them from falling out. Make sure the touch sensors are in contact with your ears; if you don’t hear a detection sound, try reinserting the earbuds. Additionally, adjusting the ear tips to a size that fits snugly can enhance both comfort and stability. If you find it challenging to place the earbuds back into the charging case, check for any obstructions and ensure that the charging contacts are clean. Proper alignment is crucial for effective charging and ease of use. For more detailed troubleshooting steps, please visit our official support page. We value your feedback and are here to help enhance your experience with the Galaxy Buds3 Pro. If you have further questions or need assistance, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Nadiachoco
from Norfolk
Expertise:Intermediate
Verified Purchase:Yes
Noise cancellation is way better on these buds. I love the shape, i think it has swag.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US