Thank you for your feedback on the Galaxy Buds3 Pro, Rob. We understand how important battery life is for our users, and we want to highlight that the Buds3 Pro provides up to 26 hours of playtime per charge, which can be extended to an impressive 30 hours with a fully charged case. Additionally, these earbuds come with advanced features like Active Noise Cancellation and Ambient Sound for a tailored listening experience. To maximize battery life, we suggest keeping the earbuds in the charging case with the cover closed when not in use, and adjusting the notification settings through the Galaxy Wearable app on your connected phone (or the Galaxy Buds app for iOS users). By making these adjustments, you can conserve battery power and ensure your buds last when you need them most. Your satisfaction is important to us, and we hope you fully explore the Galaxy Buds3 Pro's features for a truly immersive audio experience! If you need any further assistance with this or anything else, please be sure to reach out to us at Samsung Support. -Kelvin
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Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Lucy. We understand that comfort is essential for an enjoyable audio experience. It's important to ensure that the earbuds fit properly, as the Galaxy Buds3 Pro comes with different-sized ear tips. The first step is to choose the right size to avoid gaps, which can lead to sound leaks and suboptimal audio performance. Make sure to check the directional marks on the earbuds; the R and L indicate which bud goes in each ear. Insert the R bud into your right ear with the R facing you and the L bud into your left ear with the L facing you. You can also angle the bud slightly, ensuring the microphone is pointing towards your mouth for the best experience. For an even better fit, consider trying out the earbud fit test in the Galaxy Wearable app, which can help confirm that you’ve got the perfect tips and placement. If you’d like guidance on changing the tips, feel free to consult our helpful guide for the Buds3 Pro in the link attached. We hope these tips enhance your listening experience! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
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