Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,033 Reviews)
Rating breakdown 14,033 reviews
5 Stars
9,602
4 Stars
2,298
3 Stars
987
2 Stars
541
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,523)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
Awesome features, but average sound quality
on December 19, 2024
Posted by: audioguy
from West Palm Beach
Expertise:Expert
Just purchased the product and found it was easy to pair with phone and configure. The features, look and feel of the product is good and as expected, however the sound quality just didn't quite hit the mark. Its hard to describe it, but I would say that the sound lacked depth, felt somewhat flat and tinny. The digital sound enhancements created a large space feeling and sounded processed.
I think for someone who might have sound quality on the bottom of their priority list, this product will still hit the mark. All around I think it's still a solid product, but the features weren't enough for me to consider keeping since sound quality is top on the list for me.
TLDR: Features are great; sound was okay.
I would recommend this to a friend!
Features
5
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Vidy
Verified Purchase:Yes
Im a samsung fan..i do like these earphones, the music quality is good. However, the left side keeps falling out of my ear when im at the gym. Also, bending over to pick up weights is also an issue as they fsll out. I do believe i have the bigges bud cushon on them. Thats my only concer with these.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, January 8, 2025
Hi Vidy! Thank you for sharing your experience with the Galaxy Buds3 Pro. We appreciate your insights, and it’s great to hear you enjoy the sound quality of the music! In regards to the left earbud falling out during your workouts, it's essential to ensure that you have the right size ear tips for your ears. As you know, the Galaxy Buds3 Pro comes with different-sized ear tips, and finding the perfect fit can make a significant difference. You want to ensure there’s no gap between your ear and the ear tip, which can help avoid sound leaks and improve overall comfort. Once you’ve got the right tips on your buds, you can check the bottom of the earbuds for directional marks. Make sure the "R" bud is inserted into your right ear and the "L" bud into your left ear, both with the letters facing you. Aligning them correctly can enhance stability. Another tip is to angle the earbuds slightly, so the microphones point toward your mouth rather than straight down. After inserting them, try rotating the buds forwards and backwards until they feel secure. Additionally, we recommend using the earbud fit test available in the Galaxy Wearable app. This feature can help you verify that you have the proper fit for optimal performance. If you have any further concerns or questions, reach out to us at Samsung Support. We’re here to help you enjoy your listening experience! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Legomusic
from Niagara falls NY
Expertise:Intermediate
Verified Purchase:Yes
Love these air bud you did it again samsung quality products these things sound great very comfortable in your ears lot of excitement features
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Eduardo
from Brooklyn,NY
Verified Purchase:Yes
Amazing ! I can't say enough about the sound and fit in my ear.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Victor
Verified Purchase:Yes
Doesnt fit very well to the ear. It fall when is sweat or just running
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, December 20, 2024
Thank you for your feedback regarding the Galaxy Buds3 Pro, Victor. We appreciate your insights! The Galaxy Buds3 Pro is designed with a secure fit to ensure comfort and stability during daily activities, including workouts and runs. Additionally, the Buds3 Pro features an enhanced woofer and tweeter with wide frequency response to unveil the minute details in your music. We understand that fit is an important factor in enjoying your buds. We recommend trying different ear tip sizes included in the package for a better fit tailored to your ears. We hope you continue to enjoy your Galaxy Buds3 Pro! For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: D one
from Olympia field. Illinois
Expertise:Expert
Verified Purchase:Yes
This is the revolution of ear piece design. Samsung has set a Standard for other to follow
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Bahaa
Verified Purchase:Yes
Sound quality is great, but the noise cancellation is not. I had the buds 2 before and they had a much better noise cancellation.
Response from Samsung USBy R&R Team, December 20, 2024
Thank you for sharing your experience with the Galaxy Buds 3 Pro! We're thrilled to hear that you enjoy the sound quality. The Buds 3 Pro features a two-way speaker and Ultra High-Quality Audio (24bit / 96kHz). We see that you may have some concerns regarding the noise cancellation feature. To enhance your experience with the noise cancellation feature, we recommend a few steps. First, ensure your Buds are updated with the latest firmware using the Galaxy Wearable app. You can also adjust the noise control settings within the app to switch between Active Noise Cancellation and Ambient Sound modes, helping you find the best setting for your surroundings. Additionally, trying different ear tips included in the box can help achieve a snug fit, which is essential for optimal noise isolation. Gently cleaning the speaker meshes with a soft, dry cloth can improve performance as well. If you’d like to refresh your Buds, you can perform a reset through the Galaxy Wearable app under "About earbuds." Lastly, remember that various environmental factors can influence the performance of noise cancellation. We hope these tips enhance your experience with the Galaxy Buds3 Pro, and feel free to reach out to us at Samsung Support if you have any questions! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Enrique
from Arizona
Expertise:Intermediate
Verified Purchase:Yes
They keep falling off my ears and the sound keeps dropping when listening to music I miss my galaxy buds 2 AI gimmick is just that a gimmick
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
2
Value
2
Response from Samsung USBy R&R Team, December 22, 2024
Thank you for sharing your feedback about the Galaxy Buds3 Pro, Enrique. We're glad to see you're interested in our latest headphones. The Galaxy Buds3 Pro features advanced audio technology, including 24-bit high-resolution sound for an exceptional listening experience. With adaptive noise canceling, you can immerse yourself in your music like never before, while the improved fit ensures comfort and stability throughout your day. We also understand the importance of having a great fit. Galaxy Buds3 Pro comes with different-sized ear tips. To ensure comfort and stability throughout your day, the Buds3 Pro come with different sized ear tips, so it’s essential to choose the right size for your ears, ensuring there are no gaps between the ear tip and your ear to prevent sound leaks. After selecting the appropriate tips, check the bottom of the earbuds for directional markings—“L” for left and “R” for right—and insert them accordingly, angling the microphone toward your mouth. Adjust the fit by rotating the earbuds until they feel comfortable, and consider running an earbud fit test in the Galaxy Wearable app for optimal sound quality. If you have any further concerns or questions, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US