Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,031 Reviews)
Rating breakdown 14,031 reviews
5 Stars
9,602
4 Stars
2,296
3 Stars
987
2 Stars
541
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,523)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: poky3210
from Florence Arizona
Expertise:Intermediate
Verified Purchase:Yes
The buds 3 pro are an excellent ear bud. They do everything wonderfully
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Rojer
from Massachusetts
Expertise:Expert
Verified Purchase:Yes
super sound and easy to use, its unique finishes so are very nice
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Noise cancelation
on December 18, 2024
Posted by: Jojo
from California
Expertise:Intermediate
I work in construction and just bought these a week ago. I thought I would use them for work to cancel some of the loud noise . They did for the most part but certain noises would echo in my ear and felt like my ear drum was gonna burst. It felt like when your ears get plugged and suddenly unplug after a while. Not so sure they are gonna work out
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
5
Response from Samsung USBy R&R Team, December 19, 2024
Thank you for sharing your experience with the Galaxy Buds3 Pro, Jojo! We designed these earbuds with advanced Active Noise Cancellation technology to help you fully immerse yourself in your music while reducing background noise. Given that you work in construction, we understand how valuable this feature can be. To ensure you get the best performance, we recommend trying different ear tips to achieve the perfect fit, as a secure fit can significantly enhance noise isolation and comfort. You can find a variety of ear tip sizes included in the box, and be sure to utilize the fit test to ensure that you have the best fit. Additionally, consider using the Ambient Sound feature to adjust the sound levels when you need to be aware of your surroundings. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If you have any further questions or need help with this, feel free to reach out to us at Samsung Support. We're here to ensure you have the best audio experience! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Abdo Ahmed
Verified Purchase:Yes
I love Samsung, it's a powerful phone. When I go to my country, it's powerful in performance and has good internet. I always praise Samsung and I also tell my friends and all my family. The Samsung phone is the best in everything.
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible call quality!
on December 18, 2024
Posted by: Mcalvert05
from Indiana
Expertise:Expert
I pre-ordered these in the very beginning. I am so tired of everyone telling me I sound muffled during phone calls! I want my buds 2 pros back that I traded in!
Features
4
Performance
1
Design
3
Value
2
Response from Samsung USBy R&R Team, December 19, 2024
Thank you for sharing your experience with the Galaxy Buds3 Pro, Mcalvert05. We hate to hear that you're having challenges with call audio clarity. The Galaxy Buds3 Pro is designed with intelligent active noise cancellation and wind shield technology to enhance your calling experience. To improve audio quality during calls, please ensure that the earbuds are seated properly in your ears for an optimal fit, as this can significantly impact sound performance. Additionally, remember to clean the microphone hole, speaker, and air duct. Before cleaning the speaker, detach the ear tip from the latch at the bottom of the earbud. Use a clean, dry, and soft brush, cotton swabs, or other appropriate tools to remove any earwax or debris. We also recommend checking if the latest firmware updates are installed, as updates can improve functionality and resolve potential issues. You can easily check for updates through the Galaxy Wearable app. If you continue to experience muffled sounds, please try resetting your earbuds by following the instructions in the Galaxy Wearable app. If this persists, our Samsung Support team is here to help you further. We appreciate your feedback and hope to enhance your experience with our products! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
If the previous ones didn't fit these 100% won't
on December 18, 2024
Posted by: Annoyed Fan
from texas
Expertise:Intermediate
Verified Purchase:Yes
The first buds at least allowed you to use 3rd party rubber buds for the prefect fit. With the new clap on design using 3rd party rubber buds is not option.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
1
Value
1
Response from Samsung USBy R&R Team, December 19, 2024
Thanks for sharing your thoughts on the Galaxy Buds3 Pro! We're glad to hear your thoughts as we constantly strive to enhance our products. The new design has been created to provide a more secure and comfortable fit, ensuring an immersive audio experience. While third-party ear tips are not compatible, the included tips are optimized for sound quality and comfort, and come in various sizes. It's important to ensure you have the right size tips to avoid gaps between your ear and the ear tip, which can lead to sound leaks. To get the best fit, check the earbud for directional marks (L for left, R for right), insert the R bud into your right ear with the R facing you, and the L bud into your left ear with the L facing you. Angle the earbud slightly so that the microphone points towards your mouth, and adjust the buds by rotating them until they feel comfortable. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. We value your insights and encourage you to explore the full range of features these earbuds offer, including exceptional sound quality, active noise cancellation, and seamless connectivity. Your satisfaction is our top priority! If you need any further assistance with this or anything else, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Naga
from Dallas, TX
Expertise:Intermediate
Verified Purchase:Yes
Very clear voice. Noise canceling works great. Fits perfectly in the ear.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the new Galaxy Bud Pro3's
on December 19, 2024
Posted by: Dave J
from Erie, PA
Expertise:Intermediate
I recently received my Galaxy Bud Pro3s and I have to tell you so far, I love them. I mistakenly ordered the Galaxy Bud3's and wasn't aware of my mistake until I received my order. I vacillated about returning the 3's for the Bud Pro3's. My initial reaction to my decision, I am glad I made the switch. The Galaxy Bud Pro3's fit much better than the 3's and the sound quality is excellent. At this point I am elated with my choice.
I will also add that I am a bit of a earbud addict so I have tried a lot of pairs of earbuds. I like earbuds and headphones and love to try out the latest and the greatest. I have a set of Bose earbuds and at this point I am almost willing to say that the Bud Pro3's are better overall. Stay tuned. I may update my review when i have a chance to really put these Bud Pro3's to the test.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US