Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,031 Reviews)
Rating breakdown 14,031 reviews
5 Stars
9,602
4 Stars
2,296
3 Stars
987
2 Stars
541
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,523)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Best buds
on December 17, 2024
Posted by: Debra
Love them the sound is exquisite. I feel like I'm i. A studio.
Written by a customer while visiting Samsung US
Posted by: Skillz
Verified Purchase:Yes
Ear buds sound quality was decent and microphone was great compare to my old workout Bluetooth earbuds. however the fit is not as good. I purchased wing tip add on and it was able to hold on perfectly. However you can't charge or place the buds back in the case. Also the cover for the case open up way too easy and is not as sturdy. I dropped my earbuds a few time while it was on my Keychain. I have decided to keep it in my pockets a bit uncomfortable.
No, I would not recommend this to a friend.
Features
4
Response from Samsung USBy R&R Team, December 20, 2024
Thank you for sharing your thoughts on the Galaxy Buds3 Pro! We're glad to hear that you appreciate the decent sound quality and great microphone performance. We designed these earbuds to provide an immersive listening experience while ensuring comfort during your workouts. We understand that fit is essential, and we encourage users to explore the different tips for the right size to enhance their experience. You can also perform a fit test directly from the Samsung Wearables app. Our team is continuously working on improvements, and your feedback is invaluable. Regarding the case, we’ve designed it for ease of access, and we hate to see that it feels less sturdy than expected for you. We recommend keeping the earbuds securely in the case when not in use to protect them. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. Thank you for your input, and we hope you continue to enjoy the benefits of the Galaxy Buds3 Pro! -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Vanessa P
from Houston TX
Verified Purchase:Yes
Amazing, I have had them in all versions but these are so comfortable, the sound is spectacular, the sound cancellation is amazing.
Written by a customer while visiting Samsung US
Posted by: Fatton
from ILIONOIS, IL
Verified Purchase:Yes
Its excellent, noise cancellation its super fine liked
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Kessiay
from Brooklyn, Ny
Expertise:Intermediate
Verified Purchase:Yes
An amazing peice of tech, the sound quality has thoroughly impressed me. With active noise canceling i can focused on my music & drown out the world and with ambient sound I hear what's going on around me. While the new touch sensors took some adjusting I did acclimate with time. I can go some distance from my phone (Fold5) without a drop in quality in listening experience. I'm thoroughly happy with my buy with the only con being the touch sensors & even that I've adjusted to.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Arko
from Tuscola, IL
Expertise:Intermediate
Verified Purchase:Yes
The best headphones I have ever had. Enabled with voice, gestures, and tons of new features make it best product in the market
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Sharon K
Verified Purchase:Yes
The greatest earbuds that I ever had. The sound quality of those earbuds are really impressing
Written by a customer while visiting Samsung US
Customer Rating
3
If you have the pro 2's, keep them
on December 18, 2024
Posted by: Randall
from NY
Expertise:Expert
The sound quality of the earbuds is good. I had the Galaxy buds Pro 2 that I traded in for these. I don't like the pinch/tap method to change the track or raise/lower the volume. It only works two out of 10 or so times. Really have to mess with it in order for it to work which is very frustrating. Buds Pro 2 were much easier to operate with a simple touch of one finger. I regret trading them in but it's too late now. Hoping I will get used to the pro 3's, but I would not recommend them
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
3
Value
2
Response from Samsung USBy R&R Team, December 20, 2024
Thank you for sharing your feedback on the Galaxy Buds3 Pro, Randall. We're excited to hear you appreciate the sound quality! The Buds3 Pro provides our best and most immersive audio experience. They come with features such as Wind Shield, Blade Light, Swipe Control, and Pinch Control. While we understand that the touch controls can take some getting used to, they are designed to offer a seamless and intuitive experience once you’ve adapted to them. We encourage you to explore the various customization options available in the app to tailor the controls to your liking. We strive to continuously improve our products, and your input is invaluable in helping us enhance user experience. We hope you continue to enjoy your Galaxy Buds3 Pro and discover all their features! If you have any further concerns or questions, do not hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US