Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,031 Reviews)
Rating breakdown 14,031 reviews
5 Stars
9,602
4 Stars
2,296
3 Stars
987
2 Stars
541
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,523)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Jose
Expertise:Expert
Verified Purchase:Yes
The way to take them from the case and put it again after use it is very uncomfortable. The sound is very good but lower volume than the Buds 2. The sounds options are very weird, moving your head or with an ambulance, I don't like it. I regret to wasted my money buying this, I rather the Buds 2 Pro and return to use it instead of B3P.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, December 15, 2024
Thank you for contacting us, Jose. We appreciate you taking the time to provide your feedback on the Galaxy Buds3 Pro. The Buds3 Pro features an enhanced 2-way speaker system. With an improved woofer and tweeter that offers a wide frequency response, these earbuds reveal the finer details in your music. We noted your concerns about the confortability of taking the buds in and out of the case. We would like to gather some additional information regarding what you are referring to as far as the sound options. Please reach out to us at Samsung Support so that we can further assist you. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: ScottK
from Knoxville TN
Expertise:Intermediate
Verified Purchase:Yes
The quality of these is far better than I expected.
The sound quality is immense.
The sound quality is immense.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anant
from Dallas, Texas
Expertise:Expert
Verified Purchase:Yes
The Samsung Galaxy Buds 3 Pro deliver outstanding sound quality, excellent Active Noise Cancellation, and a comfortable fit. They integrate seamlessly with Samsung devices, and the battery life is impressive. Perfect for music lovers and everyday use, these earbuds are a top-notch choice!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Pedantic lady
from Philadelphia, PA
Expertise:Intermediate
Verified Purchase:Yes
I was blown away by thr buds' ANC. It was far better than I expected. The adaptive sound adjustment was also a pleasamt surprise and the soumd quality is just what I wanted. The buds shone brightly when I used them for a conference call in public space! For anyone looking for a great quality earbuds, I would not hesitate to recommend these!
Written by a customer while visiting Samsung US
Posted by: BigPSD
from Wisconsin
Expertise:Intermediate
Verified Purchase:Yes
Sometimes when I have the music pause the music starts without me touching anything.
Performance
2
Design
3
Value
4
Response from Samsung USBy R&R Team, December 15, 2024
Thanks for sharing your feedback on the Galaxy Buds3 Pro, BigPSD. The Buds3 Pro offers convenient touch controls that you can customize to fit your needs. With the intuitive touch control feature, you can easily pause music, skip tracks, accept calls, and access additional functions. You can adjust the volume by simply swiping up or down on the Blade, and with pinch control, you can play or pause your audio by pinching, or pinch and hold to quickly launch your favorite app. If you are experiencing difficulty keeping your earbuds paused, it’s important to ensure that they are up to date. To update your Galaxy Buds, open the "Galaxy Wearable" app on your phone and connect your earbuds. From there, navigate to "Earbud settings," select "Earbud software update," and then choose "Download and install" to apply any available updates. Keeping your earbuds updated will help enhance their performance and resolve any issues you may be facing. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Arandomindividual
Verified Purchase:Yes
The buds were amazing in my ears and the ANC was superb. I loved the sound quality of the buds and the music was top notch
Written by a customer while visiting Samsung US
Posted by: Shawn
from Killeen, TX
Expertise:Expert
Verified Purchase:Yes
Love the new buds 3. sound and battery life are perfect. I'm able to switch between boys canceling, adaptive sound, or being able to hear my surrounding and music if I need to. Fit is comfortable, and does not hurt my ears if worn for long periods of time.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
You will be searching
on December 14, 2024
Posted by: Jude1
This is well quality earbud however if you're clumsy trust me you're gonna hate these. Every small fall these fall out all the time and sometimes you don't even notice because they close when it falls. I remember a morning my case fell and it took me hours to find it. I wish this case had a strong closing so that a fall cannot make it open. Buying Cases that lock it just makes it worse and it breaks
Features
2
Performance
4
Design
4
Value
2
Response from Samsung USBy R&R Team, December 15, 2024
We appreciate your honest feedback on the Galaxy Buds3 Pro, Jude. The Buds3 Pro is designed for comfort with a redesigned shape that provides our best fit yet. Additionally, to ensure your Buds shine as brightly as you do, we’ve added Blade Lights to help them stand out and enhance your listening experience. We see that you reached out to voice some concerns you had about the buds falling out case when they fall. We do recommend checking out the click bud cases for added protection. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. All eligible mobile devices can be enrolled on Samsung.com at the time of device purchase, or within 60 days of device purchase at samsungcareplus.com. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US