Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,031 Reviews)
Rating breakdown 14,031 reviews
5 Stars
9,602
4 Stars
2,296
3 Stars
987
2 Stars
541
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,523)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Hilltoppers55
from San Jose CA
Expertise:Intermediate
Verified Purchase:Yes
Best Samsung earbuds I've use so far and I have used all of Samsung previous air buds.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Dissatisfied galaxy user
from Anaheim ca
Expertise:Beginner
Verified Purchase:Yes
Charge not long enough ....only use for couple hrs then on standby by 3 to 4 later ...is notified that it needs charging
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
5
Value
3
Response from Samsung USBy R&R Team, December 14, 2024
Thank you for sharing your feedback on the Galaxy Buds3 Pro. We noted your concern about the battery life not meeting expectations. The Buds3 Pro is designed to provide up to 26 hours of playtime per charge, which can be extended to 30 hours when using a fully charged case. To help conserve battery power and make the most of your listening experience, consider making a few adjustments. Always store the earbuds in the charging case with the cover closed when not in use to keep them charged. Additionally, adjusting the notification settings from the Galaxy Wearable app (or the Galaxy Buds app for iOS users) can help manage battery usage and notifications effectively. If you continue to experience shortened battery life, please feel free to reach out to us at Samsung Support for further assistance. Your satisfaction is important to us! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Very sleek looking buds with great features!
on December 13, 2024
Posted by: Eneida4kidzs
from Saint Cloud, Fl
Expertise:Intermediate
Verified Purchase:Yes
Love my earbuds. I like that I can "pinch" to hang up calls. Few earbuds are responsive like Samsung's. The sound quality is amazing and the noise cancellation definitely shuts out sounds. These are my 4th set of Samsung buds. I have had previous generations and these and the Pro 2 are my favorite. Also they fit nicely.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
the battery does not last longer than my old bots+
on December 13, 2024
Posted by: Leiser
from Las Vegas
Expertise:Expert
Verified Purchase:Yes
the battery does not last longer than my old bots+
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
5
Value
3
Response from Samsung USBy R&R Team, December 14, 2024
Thanks for taking the time to share your feedback on the Galaxy Buds3 Pro, Leiser. Your feedback is crucial as we continue to make improvements. The Galaxy Buds3 Pro offers up to 26 hours of playtime per charge, which can be extended to 30 hours with a fully charged case. We're sorry to hear that the battery life hasn't met your expectations. To help conserve battery power and ensure your earbuds last when you need them, we recommend keeping them in the charging case with the cover closed when not in use. Additionally, you can adjust the notification settings in the Galaxy Wearable app for Android or in the Galaxy Buds app for iOS. Samsung provides a 12-month limited warranty for manufacturer defects, and you also have the option to add Samsung Care+ to eligible devices for extended protection and support. If this persists, please be sure to reach out to us at Samsung Support for additional assistance.
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Written by a customer while visiting Samsung US
Posted by: Jason
from Lexington KY
Expertise:Intermediate
Verified Purchase:Yes
I love the Galaxy Buds Pro 3.vI upgraded from the original Galaxy Buds, and these are so much better and more comfortable. I love the shape and the post, makes them way easier to get in your ear and adjust. I love the "click" function, and the sound is great. Just an all around great earbud.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Carlos Nacache
from South Carolina
Verified Purchase:Yes
Powerful sound with many modes to live a wonderful experience, I haven't tried the AI yet but I know it will be a way to help me improve my profession
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Connecticut
Expertise:Expert
Verified Purchase:Yes
Great stuff but still have problems staying in my ears I try all different size of ear tips and nothing seem to work like I wish
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy R&R Team, January 9, 2025
Hi Junito! Thank you for sharing your experience with the Galaxy Buds3 Pro. We noticed you had some concerns about your buds not staying in your ears. The Galaxy Buds3 Pro comes with a selection of ear tips in various sizes, so it’s important to find the right size that fits snugly in your ears without any gaps. A proper fit is crucial, as it helps prevent sound leaks and ensures you enjoy the best audio quality these earbuds offer. When fitting the earbuds, be sure to check the directional marks – ‘L’ for left and ‘R’ for right. Insert the right (R) bud into your right ear with the ‘R’ facing you, and the left (L) bud into your left ear with the ‘L’ facing you. It may help to angle the earbuds slightly to ensure the microphone is pointing toward your mouth rather than straight down. A slight rotation can also enhance comfort! Additionally, we recommend utilizing the fit test available in the Galaxy Wearable app. This feature can guide you in ensuring you have the correct fit for your ears. We hope these tips help you get the most out of your Galaxy Buds3 Pro experience! If you have any questions or need further assistance, feel free to reach out to us at Samsung Support.-Kelvin
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Written by a customer while visiting Samsung US
Posted by: Jess
from Texas
Expertise:Intermediate
Verified Purchase:Yes
These ear buds are what I expected. They have great ambient sound and decent noise cancelling! The sound quality, whether in ambient or noise cancelling, provide perfect quality sound.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US