Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,017 Reviews)
Rating breakdown 14,017 reviews
5 Stars
9,593
4 Stars
2,294
3 Stars
985
2 Stars
540
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,523)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Alex
Verified Purchase:Yes
Very good and very nice, bought to replace the model gear iconx.
Written by a customer while visiting Samsung US
Posted by: UserS
Expertise:Expert
Verified Purchase:Yes
Excellent tactile commands, Sound high quality, design is pretty good
I would recommend this to a friend!
Features
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Jennifer
from Davie Florida
Expertise:Intermediate
Verified Purchase:Yes
These are absolutely the worst pair of buds from Samsung I've had I'm highly disappointed they hurt my ears they don't stay in very well and I've tried all three sizes
Features
2
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R Team, December 10, 2024
We appreciate you taking the time to share your candid feedback on the Galaxy Buds3 Pro, Jennifer. We always appreciate getting insights from our customers. The Galaxy Buds3 Pro features an Adaptive Equalizer powered by Galaxy AI, which customizes audio output to fit the unique shape of each user's ears. This technology optimizes the audio experience every time the earbuds are worn, enhancing the quality of your playlists. We focus on delivering a personalized listening experience that adapts to individual ear shapes and positions. We hate to see that you've had some challenges trying to get these buds to fit. It's essential to use the correct ear tips, which come in various sizes, to avoid sound leaks and ensure maximum audio performance. Make sure the tips fit snugly without any gaps. If you need assistance with changing the tips, please refer to our guide. When putting in the earbuds, check for the directional marks on the bottom, labeled "L" for left and "R" for right. Insert the R bud into your right ear with the "R" facing you and the L bud into your left ear with the "L" facing you. Angle the earbuds so that the microphone points toward your mouth, and adjust them for a comfortable fit. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the right fit. Check out the link attached for additional options to help you get a better fit. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS10003519/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Kannan
from Pennsylvania
Verified Purchase:Yes
Good sounds have not used frequently but it's good with multiple new features
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Omar kof
from Houston
Expertise:Expert
Verified Purchase:Yes
It's in a different level and a different world
Very luxury design and sound quality is very high
Very luxury design and sound quality is very high
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Jose B
from Plano, Texas
Expertise:Expert
Verified Purchase:Yes
I love the sound and look of the headset I walked around a busy store and everything was quiet and peaceful. the only thing I have against it is as I was trying to find the right size earbud to fit my ear they were very difficult to remove and I ended up breaking the small one
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy R&R Team, January 10, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Jose. We’re thrilled to see that you love the sound quality and design! They are crafted to provide an immersive audio experience while looking sleek and stylish. We understand that finding the right earbud fit can be a challenge. The Galaxy Buds3 Pro features three different ear tip sizes to help ensure a comfortable and secure fit, and we encourage you to try them for a better experience. If you find the buds difficult to remove, we recommend gently twisting them as you pull them out, which may help. We appreciate your feedback about the earbud size options and your experience with them. At Samsung, we're committed to continuous improvement, and your insights are invaluable as we strive to create products that meet our users’ needs. If you have further questions or concerns, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Anny
from Queens, NY
Expertise:Expert
Verified Purchase:Yes
I love the new Galaxy Buds 3 they have a new design and much better than it's previous ones.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Robynn
from Texas
Verified Purchase:Yes
I was a little skeptical of these considering i had previously purchased a set that i didnt like. I haven't learned all the features of these buds yet but so far these are WAY better than the purple in ear buds i previously bought and returned. I would highly recommend these buds. You wont be disappointed! Well, at least im not!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US