Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,017 Reviews)
Rating breakdown 14,017 reviews
5 Stars
9,593
4 Stars
2,294
3 Stars
985
2 Stars
540
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,523)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Lenskiy
from Philadelphia
Expertise:Intermediate
Verified Purchase:Yes
The sound is good, but the shape of the headphones is not very comfortable and they fall out of the ears.
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
4
Value
3
Response from Samsung USBy R&R Team, December 10, 2024
Thank you for reaching out to share your feedback on the Galaxy Buds3 Pro, Lenskiy. The Buds3 Pro feature an ergonomic design, and using the correct ear tips included in the box can significantly enhance comfort and prevent them from slipping out. To ensure the best fit, select the appropriate ear tip size, making sure there’s no gap between your ear and the tip to avoid sound leaks and ensure optimal audio quality. Once you've selected the right tips, check the bottom of each earbud for directional markings—an "L" for the left and an "R" for the right. Insert the right earbud into your right ear with the "R" facing you and the left earbud into your left ear with the "L" facing you, angling them slightly so the microphone points towards your mouth. Adjust the earbuds by rotating them until they feel comfortable, and consider running an earbud fit test in the Galaxy Wearable app to verify the proper fit. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Buba
from Columbus ohio
Expertise:Beginner
Verified Purchase:Yes
So fast so good i have been enjoying this air buds they are really good
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Dugly
from Monument, CO
Expertise:Intermediate
Verified Purchase:Yes
I really love the sound of these earbuds! And the sound blocking works very well. I really appreciate Samsung's trade in value for my old ear buds.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Low Quality
on December 9, 2024
Posted by: reviewer
from Boston, MA
Expertise:Expert
Bought this earbuds on release with my z fold 6. This earbuds no longer charge when putting it in the case. This is only 2 months in and samsung refused repair. The case still charges when I sent it to samsung for repair but no longer charge when I recieved it.
Features
4
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R Team, December 11, 2024
Thanks for reaching out to share your feedback on the Galaxy Buds3 Pro with us! We always aim to provide our customers with the best experience possible. It looks like you reached out concerning your buds not charging. Since you have already taken steps to get your device serviced. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. All eligible mobile devices can be enrolled on Samsung.com at the time of device purchase, or within 60 days of device purchase at samsungcareplus.com. We would love to gather some additional information so that we can further assist you with this. Please be sure to reach out to us at Samsung Support so that we can look into what needs to be done to get this resolved. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Best Buds Ever!
on December 9, 2024
Posted by: GodsMusicMan
I bought these to replace my Beats and Jabra buds and I'm glad I did. These buds are AMAZING!! Best sound I've ever heard from a wireless ear bud. Great feel in the ear and super looking! Easy pairing with my Samsung phone and customization from the app. I will buy again!!
Written by a customer while visiting Samsung US
Posted by: S pods
Verified Purchase:Yes
Noise canceling feature works great. Easy to pair with Galaxy phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Richard
from San Ramon, CA
Expertise:Expert
Verified Purchase:Yes
I use this headset every day.
It is very comfortable.
I just traveled to New York last week.
The noise canceling function is great.
It is very comfortable.
I just traveled to New York last week.
The noise canceling function is great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: None
from Virginia
Expertise:Intermediate
Verified Purchase:Yes
Best earbuds yet. Like some of the new features. Loud and clear sound.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, January 10, 2025
Thank you for your wonderful review of the Galaxy Buds3 Pro! We’re thrilled to see they are the best earbuds yet! The new features you mentioned really set the Galaxy Buds3 Pro apart. With enhanced Active Noise Cancelling and Ambient Mode, you can immerse yourself in your favorite tunes or stay aware of your surroundings when needed. Plus, the sound quality is impressive, thanks to the new 10mm woofers and 5.3mm tweeters that deliver rich bass and crystal-clear high frequencies. We’re glad you appreciate the loud and clear sound! Thank you once again for your feedback, and we’re excited for you to enjoy everything the Galaxy Buds3 Pro has to offer! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US