It's the best headset in the world that makes sounds feel like it's from another world, I advise everyone to buy it and try listening to it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic buds!
on December 8, 2024
Posted by: Vlad
I absolutely adore these buds! It's the first time I'm actually forgetting I'm wearing it. So many features and choices, thanks to all the developers for this product!
I love these earbuds all the way around. My only complaint is my buds have trouble connecting to the case to charge. I have to use my phone to see if they are charging properly and much wiggling around if they are not. It's frustrating to slip them into the case and open it later and they aren't charged. I don't know if it's just mine or if it's others. The ports are clean. Anyway besides that, i lovem
Doesn't hold in ears and controls are too sensitive when adjusting them.
Performance
1
Design
1
Value
2
Response from Samsung USBy R&R Team, December 10, 2024
Thanks for reaching out to share your feedback on the Galaxy Buds3 Pro, Arnaud. Your feedback is key as we continue to make improvements. The Buds3 Pro offers a great fit and enhanced comfort for immersive listening. With a redesigned shape that provides our snuggest fit ever, you can enjoy your music in comfort. Additionally, we've introduced Blade Lights to ensure your Buds stand out from the crowd and brighten up your listening experience. We noted your concerns about the fit as well as the controls being a little sensitive. To address the touch sensitivity, we recommend restarting your earbuds. If that doesn't resolve the issue, you might want to try completely resetting them. Also, please check for software updates. You can do this through the Galaxy Wearable app or using your PC. To assess the fit, run the earbud fit test for the Galaxy Buds3 Pro. Open the Galaxy Wearable app on your connected phone. From the Buds3 Pro screen, tap on "Sound quality and effects," then select "Earbud fit test." The screen will indicate whether each earbud is "In ear" or "Not in ear." Ensure both earbuds are properly inserted in your ears, and then tap "Start." The earbuds will play a chime for a few seconds, after which the app will display your results, indicating either a "Poor fit" or a "Good fit." If the fit is poor, make small adjustments to the earbuds and tap "Try again." Continue running the fit test and adjusting the earbuds until you achieve a good fit result for both. If any of this persists, please be sure to reach out to us at Samsung Support for additional support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus