Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,015 Reviews)
Rating breakdown 14,015 reviews
5 Stars
9,591
4 Stars
2,294
3 Stars
985
2 Stars
540
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,523)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Shammah
Verified Purchase:Yes
The only recommended areas of improvement would be longer battery life, and optionally, a more premium plastic for the buds/case - it is good bud the are lighter than I would like (i.e. a purely subjective change).
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Response from Samsung USBy R&R Team, December 16, 2024
Thanks for sharing your feedback about the Galaxy Buds3 Pro, Shammah! The Buds3 Pro Galaxy Buds3 Pro offers up to 26 hours of playtime per charge and can extend to 30 hours with a fully charged case. To conserve battery power, keep the earbuds in their charging case with the cover closed when they're not in use, and adjust the notification settings through the Galaxy Wearable app on your connected phone; if you’re using iOS, use the Galaxy Buds app to make these adjustments. We appreciate your suggestions for improving battery life and the materials used for the earbuds and case, and we're glad you find the buds to be good overall! If you have more thoughts or experiences to share, we’d love to hear them, and for any further concerns or questions, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: GIJoe
from Georgia
Expertise:Expert
Verified Purchase:Yes
Vast improvement over the last model, comfortable, loud, and clear!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Waqar
from Cambridge, MA
Expertise:Expert
Verified Purchase:Yes
The galaxy Buds 3 Pro are phenomenon and the sounds quality are amazing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Paul
from Tx
Expertise:Intermediate
Verified Purchase:Yes
Works great and fits well the charging case is nice and the ambiant noise pickup works well.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Alan Lockett
from Washington, DC
Expertise:Intermediate
Verified Purchase:Yes
I love my Galaxy Bud3 Pros. These are the best quality sounding headset I have purchased to date. Even better than the Bose over the ear head phones I used to worship. Thanks you Samsung.
I would recommend this to a friend!
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Elaine
from Reno, Nevada
Verified Purchase:Yes
Noise canceling is so much better than the previous gen. I've been happy with performance so far
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Nick
from Kentucky
Expertise:Expert
Verified Purchase:Yes
Excellent 👌 ear buds pair great with all galaxy equipment that I have from 23 plus ultra and tab 9+
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Singh
from New Jersey
Expertise:Beginner
Verified Purchase:Yes
Noise problem same time soooooooooooooooooooooooo
Features
4
Performance
3
Design
4
Value
4
Response from Samsung USBy R&R Team, December 10, 2024
Your feedback is greatly appreciated, Singh. We see that you reached out to share your thoughts on the Galaxy Buds3 Pro. The design of the Buds3 Pro features improved comfort for an immersive listening experience, with a redesigned shape that provides the best fit we've ever created. Additionally, to ensure your earbuds shine just as brightly as you do, we've incorporated Blade Lights that stand out and enhance your overall listening experience. We hate to see that you've encountered some noise concerns with your earbuds. First, please check for software updates on both your earbuds and the device they’re connected to, ensuring that both have the latest version installed. If the issue arises while using a specific app, such as Spotify, please confirm that the app is also up to date. For further troubleshooting, try unpairing your earbuds from your device by going to Settings, selecting Connections, then Bluetooth. Find your earbuds, tap the settings icon next to their name, select Unpair, and confirm. If your earbuds were connected to the Galaxy Wearable app, unpairing will also remove them from there. If the noise persists, consider resetting your earbuds while they are connected to the Galaxy Wearable app. Navigate to Earbuds settings, select General, then tap Reset, and confirm. Once completed, the earbuds will automatically enter pairing mode. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If you continue to experience this, please reach out for further assistance at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US