Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,010 Reviews)
Rating breakdown 14,010 reviews
5 Stars
9,587
4 Stars
2,293
3 Stars
985
2 Stars
540
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,523)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Alex
from Texas
Verified Purchase:Yes
I really love these earbuds, they have amazing sound and can get pretty loud, my only problem is after a while my ears hurt because I think the rubber is a bit bigger than what im used to, other than that everything is going smooth
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Falcon
from Washington State
Expertise:Intermediate
Verified Purchase:Yes
Feels great in ear, work great feel and look are awesome. Easy to use and set up.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from New York
Verified Purchase:Yes
Son fabulosos ! Súper cómodos, el sonido en las llamadas es muy claro ! Y la calidad de la música increíble , sin duda los mejores que he tenido !
Written by a customer while visiting Samsung US
Posted by: CRASH
from AZ
Expertise:Intermediate
Verified Purchase:Yes
Good product, showed up on time. The button is a bit difficult to first find, I like the touch better. Sound is great and functions worked fine. Will see how long the batteries last. Only thing was with the website, directed the id.me for military and nothing was discounted as advertised.
Features
3
Performance
4
Design
4
Value
2
Response from Samsung USBy R&R Team, January 31, 2025
Thank you for your thoughts on the Galaxy Buds3 Pro! We’re glad to hear you enjoy the sound quality and that the functions are working well. We designed the Galaxy Buds3 Pro for a seamless user experience, and we appreciate your input about the button location. We understand that a pinch controls may take some time to get used to. Regarding battery life, you’ll be pleased to know that the Galaxy Buds3 Pro provide up to 26 hours of playtime per charge, which can be extended to 30 hours with a fully charged case. This means you can enjoy uninterrupted listening without having to worry about frequent recharging! In regarsd to the discount, we would like to gather some information about this. Please be sure to reach out to us at Samsung Support so that we can further assist you with this. Thank you for choosing the Galaxy Buds3 Pro, and we hope they continue to meet expectations. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
3
Great Upgrade from Buds2 pro but..
on December 7, 2024
Posted by: Clay
from Minnesota.
Expertise:Expert
I bought this half a week ago and they're great, the noise cancelling surprises me every time I can't hear my fan next to me or anything in the car. The adaptive mode is amazing if I want to get rid of distractions but still hear people. The battery life lasts 6-7 hours which is amazing and I don't have to worry about charging the case.
The one major downside is the sound is subpar, It has lots of bass and midrange is clear but the high end is EXTREMELY LOUD even when I eq it this causes the overall sound to be "muffled" and I can't enjoy music when I cant go above 50% volume with the high end being dramatically louder than the rest of the sound making it unbalanced.
TLDR; Great earbuds but sound needs to be refined
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
4
Response from Samsung USBy R&R Team, December 11, 2024
Thank you for reaching out to provide your feedback on the Galaxy Buds3 Pro, Clay. We're pleased to hear that the noise-canceling feature has been effective in blocking out ambient sounds, such as a fan or car noise. The Buds3 Pro is equipped with Dual Amplifiers and features our first-ever independently controlled woofer and tweeter, allowing you to experience a wide range of sound. If you have concerns about the high-end sound quality, we recommend checking your phone's sound settings by opening the Settings app on your connected phone and looking for any enabled sound settings, such as sound personalization or Dolby Atmos, as these could impact your music's sound quality. Please restart both your phone and the earbuds; for your phone, press and hold the Power key or the Side and Volume down buttons, tap "Power off," and then tap "Power off" again, and once it's shut down, press the Power key or Side button to restart it. After restarting your phone, try restarting your earbuds as well. Additionally, consider completely resetting the earbuds and check for any software updates through the Galaxy Wearable app or a PC. If this persists, please be sure to reach out to us at Samsung Support so that we can further assist you. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
2
Love the sound, but they fall out.
on December 7, 2024
Posted by: Justme444
from Owatonna, MN
Expertise:Beginner
I jut got these, and I love the quality in the sound but they keep falling out!
So instead of leaving this review, I tried to contact support to see if they had any tips but that was a HORRIBLE experience. I was transferred and transferred so I gave up.
If you think you can use these when doing any sports, forget it. Mine fall out and I am only walking fast. They will work in the car I guess but I am very disappointed in how easily they fall out. I bent forward a little and one fell right out and into a bucket with some water! So can't use them if moving around.
I'll keep them because the sound is good but will use them carefully because one also feel out when I was out walking and I thought it was lost on the ground with the leaves and grass.
I did change the little thingys that go into the ear but it didn't help.
So instead of leaving this review, I tried to contact support to see if they had any tips but that was a HORRIBLE experience. I was transferred and transferred so I gave up.
If you think you can use these when doing any sports, forget it. Mine fall out and I am only walking fast. They will work in the car I guess but I am very disappointed in how easily they fall out. I bent forward a little and one fell right out and into a bucket with some water! So can't use them if moving around.
I'll keep them because the sound is good but will use them carefully because one also feel out when I was out walking and I thought it was lost on the ground with the leaves and grass.
I did change the little thingys that go into the ear but it didn't help.
I would recommend this to a friend!
Features
4
Performance
5
Design
2
Value
3
Response from Samsung USBy R&R Team, December 10, 2024
Thanks for reaching out to share your thoughts on the Galaxy Buds2 Pro. Our goal is to make sure our customers have the best experience with our devices. We're glad to see that you're enjoying the sound quality. We also see that you are encountering challenges trying to get these buds to fit. To improve the fit, we recommend trying the included ear tip sizes to find the most secure option for your ears. The proper fit is essential for comfort and sound quality. Check out the link attached for instructions on how to ensure you have the right fit. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Charles
Expertise:Intermediate
Verified Purchase:Yes
Fit much better than the s2 pros and they dont cut off randomly
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from AZ
Expertise:Intermediate
Verified Purchase:Yes
Amazing audio, perfect fit, better touch controls.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US