Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,992 Reviews)
Rating breakdown 13,992 reviews
5 Stars
9,574
4 Stars
2,289
3 Stars
984
2 Stars
540
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,523)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Arif
from illinois
Expertise:Intermediate
Verified Purchase:Yes
Its annoying to use click by squeeze function to play, stop, noise cancel features on this new buds 3 pro. buds 3 pro should have been designed to have tap feature with rounded edge instead of pointy edge to use functionality.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
1
Value
3
Response from Samsung USBy Social Commerce, December 9, 2024
Thanks for reaching out, Arif! We greatly appreciate your review of the Galaxy Buds3 Pro. With these buds, you can easily control your music, phone calls, and various features using the Pinch Control. A single pinch allows you to play or pause a song, answer or end a call, and stop features like "Read notifications aloud," "Voice detection," or "Siren detection." A double pinch lets you play the next song, while a triple pinch will play the previous song; if done three seconds after a song has started, it will restart the current song. Additionally, pinching and holding activates a preset function (default set to noise control mode) or rejects a call. We appreciate your suggestion for a tap feature and a rounded-edge design. Your feedback is invaluable in helping us improve, and we look forward to hearing more from you in the future. If you have any further concerns or questions, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: James B
from MN
Expertise:Expert
Verified Purchase:Yes
Sounds very clear and actually louder clear and worth the upgrade for the money!
Written by a customer while visiting Samsung US
Customer Rating
5
Solid, awesome sound quality, comfortable
on December 5, 2024
Posted by: Sammy47slick
from Cali
Expertise:Expert
They are a awesome upgrade over the pros 2 , the audio quality is heads over hand better . They also perfectly stay in the ears, the controls take a little time getting use to be they slay!!! Call mic is great and they are comfortable
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Dustin
from Virginia
Expertise:Intermediate
Verified Purchase:Yes
Amazing quality and sound the voice is very clear and the bass even stronger
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible case
on December 6, 2024
Posted by: Anonymous
from Kentucky
Expertise:Expert
I upgraded from the buds 2 pro, and was so excited to get these bud 3 pro. I had them for less than a month before I started getting a notification on my phone saying my buds have quit charging. I sent them in to only be told that there was liquid damage due to sweat. I have never had a problem with this with earlier products. I regret purchasing these.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, December 10, 2024
Hey Willie! We appreciate your feedback on the Galaxy Buds3 Pro. We always aim to provide our customers with the best experience possible. We're excited to see that you took the leap to upgrade from the Buds2 Pro. We hate to see that you've had some challenges trying to charge your buds. If the earbuds are still not charging, check both the case and the earbuds thoroughly for any damage. Please note that damaged earbuds will not charge. If one earbud is damaged, the other earbud may still charge. If you find that either the charging case or the earbuds are damaged, you will need to purchase a new pair. Additionally, if your USB cable or wall adapter is damaged, you may need to buy replacements for those as well. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. All eligible mobile devices can be enrolled on Samsung.com at the time of device purchase, or within 60 days of device purchase at samsungcareplus.com. If you need any further assistance with this or anything else, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Rrodcne
from Corpus Christi, Texas
Verified Purchase:Yes
I love these buds. They're easy to use and they sound fantastic! I really enjoy using them when i exercise. They are easy to set up, easy to use,easy to msintain.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Tommy
from Nyc
Expertise:Expert
Verified Purchase:Yes
AAAAAA!AAAAAAAAAAAAAAAAAAAAAAA++++++++++++++++++++
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Better than the competition
on December 6, 2024
Posted by: Wunder82
from Church Hill, MD
Expertise:Intermediate
They aren't the competitor and I think that's just fine. I've always been an android person. I'm just not into the other options. I don't have a reason, it's just my preference. These earbuds are a great improvement over the last generation, which says a lot, because they were already awesome. I love the redesign. They look nothing like the last generation and that's ok, too. The silver finish is sleek and professional looking. The battery is long-lasting and the unit charges extremely fast. The sound quality is impressive, even in a loud environment and they stay put nicely. I am very happy with this purchase and would recommend these.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US