Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,967 Reviews)
Open Ratings Snapshot
Rating breakdown 13,967 reviews
5 Stars
9,554
4 Stars
2,288
3 Stars
985
2 Stars
537
1 Star
603
77%of customers recommend this product. 
(
3,499 out of 4,520
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Sound quality
on August 22, 2025
Posted by: Jaelow
[This review was collected as part of a promotion.] The moise canceling is the best. Listen to music or movies in great you feel like your in a movie theater just uou and the movie or music. Better get ya some. 💖
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
I really hate these and wish I could return them.
on August 22, 2025
Posted by: Yd_sd
Expertise:Intermediate
I would love these if they charged correctly. I have to spend a long time fiddling with them ao they make contact in th3 case to charge. It is really frustrating and drives me crazy.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
3 out of 5
3
Value
1 out of 5
1
Response from Samsung USBy R&R Team, August 25, 2025
We appreciate you taking the time to share your feedback on the Galaxy Buds3 Pro! We're glad to see that you love the buds! However, it looks like you've faced some challenges when it comes to charging them. We understand how frustrating this must be, but we're here to help. Please ensure you're using an approved charger. When charging, use the included USB cable and a Samsung-approved wall adapter (sold separately). Also, please make sure the charging contacts inside the case and on the earbuds themselves are clean and free of debris. If the earbuds still do not charge, check both the case and the earbuds for any damage, as damaged earbuds will not charge. Keep in mind that if one earbud is damaged, the other earbud may still charge. For your peace of mind, Samsung offers a 12-month limited warranty for manufacturer defects. Additionally, you can add extra coverage with Samsung Care+ on eligible devices, which provides extended protection and additional support. If you continue to experience this, please be sure to reach out to us at Samsung Support so that we can further assist you. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love the earbuds!
on August 23, 2025
Posted by: C Misas
from Daytona Beach FL.
Verified Purchase:Yes
Sound is good, but they seem to keep slipping out of my ear..
Other than that they are great!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Does what it says and does it well
on August 23, 2025
Posted by: JohnSaysYes
[This review was collected as part of a promotion.] This set has AI and it is interesting. The noise canceling feature is particularly good. The buds fit well and battery life is longer than they say.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best galaxy buds so far
on August 23, 2025
Posted by: PostingPunk
[This review was collected as part of a promotion.] These buds have been amazing so far out of the first galaxy buds and the buds 2 these are such a big improvement. The audio quality alone sets these far above the rest. clearer voices,more bass etc. And I love it not to mention the adaptive noise control is great for when im at work when I want to drown out all the background noise but still be able to hear when someone calls out for me. And the Galaxy AI interpreter is good as I have a few co-workers who dont speak fluent english, and its enables me to better communicate with my team.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best ear buds I ever had
on August 24, 2025
Posted by: BugsBunny
[This review was collected as part of a promotion.] These are the best eat buds i have ever had. It have a great highs and lows. Great battery life also.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Stylish, perfect for KPop Fans and Language Lovers
on August 24, 2025
Posted by: TheGalaxyVanguard
[This review was collected as part of a promotion.] As a huge KPop fan and someone who’s really into Korean culture, I can honestly say the Galaxy Buds3 Pro in Silver feel like they were made for me. The Galaxy Buds3 Pro are more than just a pair of earbuds; they are an extension of your smartphone experience. Their striking silver design is complemented by a transparent charging case, and they deliver an audiophile-grade experience with enhanced 2-way speakers and Hi-Fi sound. The Adaptive Active Noise Cancellation, powered by Galaxy AI, intelligently adjusts to your environment, allowing you to immerse yourself in your music or calls without interruption. The sound quality is incredible—clear vocals, strong bass, and the kind of detail that makes listening to my favorite KPop groups feel like being at a live concert. They’re also super comfortable, so I can wear them through long playlists or while watching Kdramas without any discomfort. What really blew me away is the power of Galaxy AI inside these Buds. Thanks to the live translation feature, I can instantly translate Korean to Spanish, which is my first language. Whether I’m trying to understand lyrics, interviews, or even practice a little Korean on my own, it makes me feel so much closer to the culture I love. Add to that the sleek silver design that looks modern and stylish, and I feel like I’m carrying a little piece of South Korea with me every day.
#GalaxyAI #GalaxyBuds3Pro
#GalaxyEcosystem #SamsungLovers
#KpopLovers #KdramaVibe #ConcertInMyEars #GalaxyAITranslate
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 11, 2025
Thank you so much for sharing your experience with the Galaxy Buds3 Pro! We're so happy to see how much you love their design and performance. It’s great to know that the sound quality, along with the Adaptive Active Noise Cancellation, enhances your music and K-drama movies. We designed these buds to make you feel like you're at a live concert, and it's awesome to see that you’re enjoying that immersive experience. The transparency of the charging case perfectly complements the striking silver design, adding to the overall look that you appreciate. We’re also glad you find them comfortable for long listening periods. It’s always important that our products fit seamlessly into your lifestyle. Your enthusiasm for the Galaxy AI live translation feature is inspiring! We’re happy to see how it helps you connect with Korean culture and language in a more meaningful way. If you ever have any questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Could be great with some minor tweaks
on August 24, 2025
Posted by: Bass3njoyer
[This review was collected as part of a promotion.] Overall the product is amazing for day to day usage and how it fits in my samsung ecosystem. However I wish the bass would have more of a presence when using the budpro3. Even with adjustments, the bass doesn't hit as some of the JBL ear buds I've used out the box. Other than that, I really enjoy the look and overall experience of using the budpro3
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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