Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,988 Reviews)
Rating breakdown 13,988 reviews
5 Stars
9,570
4 Stars
2,289
3 Stars
984
2 Stars
540
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,523)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Brayden
from Bronson, TX
Expertise:Intermediate
Verified Purchase:Yes
I think that the sound quality is amazing. I have been using them for a couple weeks now and they keep up with my use using them for hours everyday. It would be nice if they had some more features for Samsung health, something like heart rate monitor or maybe a thermal sensor that tells you your temperature when working out.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Response from Samsung USBy Social Commerce, November 22, 2024
Hi Brayden, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We love know you are finding these earbuds to be so wonderful every day during your usage. We have provided a link to the full device manual to help you discover additional features that may further enhance your daily experience. We have also shared a link to the Samsung Support Team if you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Posted by: Kofi Anim
Expertise:Intermediate
Verified Purchase:Yes
These are ok but the fit wasn't great. Had to get the AZLA tips
I would recommend this to a friend!
Response from Samsung USBy Social Commerce, November 22, 2024
Hi there Kofi Anim, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how valuable the ideal fit of your earbuds are to you every day, and we are happy to hear you have been able to find the ideal fit you were seeking. We have provided a few links to help you further enhance your listening experience including the full device manual and the Samsung Support Team if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Perfect fit
on November 21, 2024
Posted by: SAMSUNG LOVER
from Vienna Georgia
Expertise:Intermediate
I bought these 1 month ago and they fit PERFECT!!!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: him1975
from Virginia
Expertise:Expert
Verified Purchase:Yes
love these buds3 the fit is amazing and love the color...
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Issues with battery/charging but great overall
on November 21, 2024
Posted by: Iowa Man
Expertise:Expert
Verified Purchase:Yes
Sometimes the buds don't charge properly. Sound+++
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Response from Samsung USBy Social Commerce, November 22, 2024
Hey there Iowa Man, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are thrilled toh ear you are pleased with the usage of your new earbuds every day. We would love to help you with the battery and charging. We recommend ensuring your earbuds are clean and dry prior to placement in the charging case, and we have provided a link to an article with proper cleaning techniques. We have also shared a link to the Samsung Support Team if you have questions or would like additional assistance with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to clean your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00086123/
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Written by a customer while visiting Samsung US
Posted by: Nikko
from Tucson, AZ
Expertise:Intermediate
Verified Purchase:Yes
They sound really good and are comfortable even after long periods of time. Definitely worth it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Todd
from Wilson, NC
Expertise:Intermediate
Verified Purchase:Yes
Best headphones ive ever had. They are so comfortable and the sound is clear and loud.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Oscar
from Florida, USA
Expertise:Expert
Verified Purchase:Yes
Great on audio, tough on in-ear fit. Even changing out the adjustable cushions, it's not a perfect fit and I find myself having to adjust after about 10 minutes of use with light walking. Compared to prior gen, it's 5x better in audio and fit (especially).
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Response from Samsung USBy Social Commerce, November 26, 2024
Hey there Oscar, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are so happy to know you are hearing noticable improvements from previous generations and finding the fit to also be enhanced. We would love to help you get a more ideal fit with your earbuds, and have provided a link to an article to help you in this matter. We also recommend doing a fit test in the Samsung Wearables App at your convenience. We appreciate you being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US