Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,967 Reviews)
Rating breakdown 13,967 reviews
5 Stars
9,554
4 Stars
2,288
3 Stars
985
2 Stars
537
1 Star
603
77%of customers recommend this product.
(
3,499 out of
4,520)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
2
Product has good features/ build quality subpar.
on August 19, 2025
Posted by: KINGTNICE
[This review was collected as part of a promotion.] Galaxy AI has been a useful tool while using the Galaxy BudsPro3 from a functionality perspective. The buds do connect to most devices seamlessly. My issues have come from the lack of sound volume that the buds can produce as well as the buds falling out when doing excersize and motion based movements even after trying all of the different buds fits and placement of the buds.
Value
2
Response from Samsung USBy R&R Team, August 21, 2025
Thank you for sharing your feedback about the Galaxy Buds3 Pro. We’re glad to see that you find Galaxy AI helpful and that the connectivity is seamless with your devices. We understand your concerns regarding sound volume and comfort during exercise. The Galaxy Buds3 Pro are designed to deliver an exceptional audio experience, and we’d love for you to enjoy that to the fullest, especially while you're working out. If you haven't already, exploring the equalizer settings in the Galaxy Wearable app might help enhance the volume to better suit your preferences. We appreciate your efforts in trying different ear tips and placements to achieve a secure fit during your activities. To assist you further, we’ve included links below for optimizing sound and fit. We want to ensure you have the best experience with your Galaxy Buds3 Pro! If you have any further concerns or questions, do not hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01111323/#no-or-low-volume-when-playing-music-or-one-bud-disconnects (sound optimization)
https://www.samsung.com/us/support/answer/ANS10003519/ (How to wear)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01111323/#no-or-low-volume-when-playing-music-or-one-bud-disconnects (sound optimization)
https://www.samsung.com/us/support/answer/ANS10003519/ (How to wear)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy translate
on August 19, 2025
Posted by: Samsungguy
[This review was collected as part of a promotion.] Galaxy AI is top tier translator with these ear buds with the 25 series phones. Fast and accurate. almost instant.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device with pioneering features
on August 19, 2025
Posted by: Harikj5
[This review was collected as part of a promotion.] I use my buds3 pro everyday for various things
Starting with taking my work calls and daily meetings. The seamless connection enables me to switch between the teams in my phone and my laptop
I use it in my gym because of its excellent active noise cancellation removing all the background noise while i listen to my podcasts, and I don't have to worry about damaging it due to its ip57 rating.
I often find myself loosing the buds but, the 'find my buds' features makes sure that i don't have to go knee deep and search my sofa.
Overall , its a great device with useful features. I recommend it to everyone
Value
5
Written by a customer while visiting Samsung US
Posted by: ABuds
Verified Purchase:Yes
Have tried every earbud product, high and low end both… these are the top notch.
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Richmond, Virginia.
Expertise:Expert
Verified Purchase:Yes
Pretty cool . Sound is like a dolby . I love this device .
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound & noise cancellation. Comfortable fit
on August 20, 2025
Posted by: Satisfied Customer
from Draper, UT
Expertise:Intermediate
Verified Purchase:Yes
I’ve been using the Galaxy Buds 3 Pro for a bit now and I’m really happy with them. The sound is super clear with good bass, and the noise cancellation works great. They fit comfortably in my ears and stay in place even when I’m moving around.
The battery lasts long enough for my day, and I like that the case charges them up quickly. If you have a Samsung phone, the extra features make them even better.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mexi
Expertise:Expert
Verified Purchase:Yes
So far so good they been performing good audio yeah
I would recommend this to a friend!
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Sound Capability
on August 20, 2025
Posted by: E1035X
[This review was collected as part of a promotion.] I truly enjoy just how much these new Galaxy Buds3 Pro change the way I go about my routines. While I work, the Galaxy AI features helps to adapt to the surrounding sounds and have 3 different filters to easily switch from one sound profile to the other. From being aware to full noise cancellation, the Buds3 Pro helps to adapt to whichever sound filters you wish, plus it automatically switched to full awareness when voices & emergency sirens are detected. The blade lights are a nice & futuristic addition to the device as well as the volume slide functions and the hidden buttons that can be used to take calls or to control the music player. I use there all the time when I work or study, and the case is very unique with wireless charging & capable of charging the earbud pieces themselves for several times on a single charge. Truly a piece of technology useful within the Samsung Ecosystem.
Value
5
Written by a customer while visiting Samsung US