Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,967 Reviews)
Rating breakdown 13,967 reviews
5 Stars
9,554
4 Stars
2,288
3 Stars
985
2 Stars
537
1 Star
603
77%of customers recommend this product.
(
3,499 out of
4,520)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
1
Try something else.
on August 16, 2025
Posted by: Cresh
Expertise:Intermediate
The right bud has stopped charging all together. I've read through reddit people have had tons of issues with the connectors on these buds/case. I've tried everything to get my right bud to charge and unfortunately nothing has worked. Im pretty sure it's just defective or the charging pins aren't working correctly. Samsung use to make decent quality.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, August 18, 2025
We appreciate you taking the time to share your feedback on the Galaxy Buds3 Pro, Cresh. Your feedback is crucial as we continue to make changes and improvements. We see that you may be experiencing some challenges trying to get your right bud to charge. We've attached a link to help you troubleshoot this. We also wanted to point out that Samsung products are covered by a 12-month limited warranty against manufacturing defects in material and workmanship. You also have the option to purchase additional coverage with Samsung Care+ for eligible devices, which provides extended protection and extra support. If this persists, please be sure to reach out to us at Samsung Support so that we can take a closer look at what could be causing this. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
Rich and clear sound
on August 17, 2025
Posted by: X92PRO
[This review was collected as part of a promotion.] Galaxy buds 3 pro delivers reach amd high quality sound, gaming, music, videos, and calls. I personally use my buds 3 pro with a custom EQ which makes it very interesting to use while gaming. It works seamlessly with your galaxy devices. Overall the buds 3 pro is one the best buds to use with your galaxy devices.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy buds
on August 17, 2025
Posted by: Beluga
[This review was collected as part of a promotion.] I love my galaxy buds 3 I like how when im in a call the person on the other like doesn't hear any sort of noise what so ever and also my galaxy buds are really comfortable le to wear
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product
on August 18, 2025
Posted by: Dreadful
[This review was collected as part of a promotion.] Sound quality is amazing bass amazing everything is amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Pro is the way to go.
on August 18, 2025
Posted by: drdz73
[This review was collected as part of a promotion.] Easiest paring device on the planet , Works seamlessly across galaxy devices from your phone to the tablet, nothing compares.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Pro 3s
on August 18, 2025
Posted by: Samsung is awful
Expertise:Intermediate
Product is terrible have had for 8 months never dropped,work out doors left head phone doesn't charge at all right one barely charges no matter how clean ,the charging contacts at the bottom wear the coating off then are worthless
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, August 19, 2025
Thanks for taking the time to share your feedback on the Galaxy Buds3 Pro! Your experience matters to us, and we would like to address your concerns regarding the right bud not charging correctly. We see that you've already made sure to clean and dry the charging contacts, which is a great first step. In addition, please ensure that you are using an approved charger. When charging, use the included USB cable and a Samsung-approved wall adapter (sold separately). It's also important to inspect the case, earbuds, and charger for any damage. If the earbuds are still not charging, check both the case and the earbuds for any damage, as damaged earbuds will not charge. However, if one earbud is damaged, the other earbud will continue to charge. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If you continue to experience this, please be sure to reach out to us at Samsung Support so that we can take a further look into what could be causing this. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
The best galaxy buds of 2025
on August 18, 2025
Posted by: Anonymous
from Oklahoma broken arrow
I enjoyed my galaxy buds three pro the noise cancellation works very well and I enjoy using the ambient sound
I enjoy using 360 area. I am message me in a good audio in a movie watching or listening to music.
I enjoy using 360 area. I am message me in a good audio in a movie watching or listening to music.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really good and satisfying earphones
on August 19, 2025
Posted by: Kevin
from Georgia, GA
Expertise:Expert
I've been using AirPods Pro 2 for a while, and when the Galaxy Buds 3 Pro came out with a stem design, I immediately bought them. I've used both the Buds Pro and Buds 2 Pro, and the buds always felt like they would fall out of my ears, and when I tried to push them back in, they would malfunction. This stem design eliminates that problem, which is really nice. And I'm really satisfied with the upgraded ANC feature.
The sound quality was already good, but it seems to have improved. The rich bass and clear treble were both great.
The fit is also very good. I use a Bluetooth microphone during lectures, and it's great that I can wear them for long periods without any earache. The microphone performance is also excellent, and I'm satisfied with the recorded sound quality.
The sound quality was already good, but it seems to have improved. The rich bass and clear treble were both great.
The fit is also very good. I use a Bluetooth microphone during lectures, and it's great that I can wear them for long periods without any earache. The microphone performance is also excellent, and I'm satisfied with the recorded sound quality.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US