Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,988 Reviews)
Open Ratings Snapshot
Rating breakdown 13,988 reviews
5 Stars
9,570
4 Stars
2,289
3 Stars
984
2 Stars
540
1 Star
605
77%of customers recommend this product. 
(
3,499 out of 4,523
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Has it all
on November 13, 2024
Posted by: Frank
Expertise:Expert
The best ive had in my ears !!!!! Good bass & highs ! S24 ultra & tab 7 mixes very well .
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Product!!
on November 13, 2024
Posted by: FoxyRoxy0813
[This review was collected as part of a promotion.] I love these earbuds! The noise cancelation is the best & the sound quality is AWESOME!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Product met expectations
on November 13, 2024
Posted by: Samsungusername
[This review was collected as part of a promotion.] I switched from the buds 2 to the Buds 3 pro. I like the design of the Buds 3 and the sound quality.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Great futures and uncomfortable fit
on November 14, 2024
Posted by: Buds pro 3
Verified Purchase:Yes
The item has great futures and the quality of the sound is perfect, however, its shape is porlorly worked on. It does not fit comfortably for someone like me that is very active and do lot of running. When i sweat they started falling off as they wont hold anymore, compare to buds pro 2.
Response from Samsung USBy Social Commerce, November 15, 2024
Hi there Buds pro 3, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We would love nothing more than to help you have the best experience possible with your earbuds and troubleshoot a comfortable and secure fit. We have provided links to an article to help you with the placement, and another to a video to help you change the ear tips to best align to your ears. We also recommend performing a fit test in the Samsung Wearables App. We have provided a link to the Samsung Support Team to offer additional assistance if this continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Buds 3 pro
on November 14, 2024
Posted by: Rionani47
[This review was collected as part of a promotion.] Galaxy Buds 3 Pro are a fantastic choice for anyone who loves high-quality audio. I switched to these from another brand, and the difference is night and day. The Buds Light feature is especially impressive, making it easy to stay aware of my surroundings. The sound quality is rich and balanced, perfect for streaming music or movies, and the noise cancellation works wonders for blocking out background noise. Whether I’m gaming or watching a show, these buds never disappoint. Highly recommend!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best galaxy buds by far
on November 14, 2024
Posted by: Thidguy
[This review was collected as part of a promotion.] I switched from airpods pro to Galaxy buds 2 pro and wasn't impressed but then I upgraded to Galaxy buds 3 pro and I was blown away the battery life was great the seamless features that complement the galaxy ecosystem are just great
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
1st time using buds
on November 14, 2024
Posted by: Adair
Verified Purchase:Yes
Amazing audio the mic is great but no perfect just yet
Response from Samsung USBy Social Commerce, November 15, 2024
Hi Adair, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We are so pleased to know you are enjoying the usage of your earbuds every day. Without knowing what aspects are allowing you feel less than perfection, we have provided links to the full device manual and the Samsung Support Team to help with any frustrations and maximize your experience with your Samsung devices. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Some little problem
on November 14, 2024
Posted by: Umar
Verified Purchase:Yes
Generally good, the right earphone makes an annoying clicking sound when inserted into the first ear. and when a call comes in while watching a video, it rings very loudly. How I fix it.
Response from Samsung USBy Social Commerce, November 15, 2024
Hi Umar, thank you for sharing your experience with your Samsung Galaxy Buds3 Pro with us. We would love to help you troubleshoot the audio quality of your earbuds and help you have the best possible listening experience. We have provided a link to an article with troubleshooting tips for the audio quality. We have also provided a link to the Samsung Support Team to offer additional assistance if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
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