Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,988 Reviews)
Rating breakdown 13,988 reviews
5 Stars
9,570
4 Stars
2,289
3 Stars
984
2 Stars
540
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,523)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Great features, great sound 👌
on November 13, 2024
Posted by: Cocadab
Simply the best buds i have, this is awesome 👌
Samsung, the best
Samsung, the best
Written by a customer while visiting Samsung US
Posted by: Justin s
from AZ
Expertise:Intermediate
Verified Purchase:Yes
I absolutely love how well they work. So much better sounding than the beats I had.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent fit and noise cancelation for buds
on November 13, 2024
Posted by: GalaxySam2
[This review was collected as part of a promotion.] I switched to the Galaxy Buds3 Pro and immediately noticed the difference from years prior. The fit in the ear has been seamless and I am a big fan of the new audio control button. It's a lot harder to accidentally pause or skip music now. Along with excellent Galaxy AI features like live translate, this device is a big upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Almost perfect.
on November 13, 2024
Posted by: Daniel
from Las Vegas
Expertise:Intermediate
I love my buds3. The only issue I have is with the fit. I need smaller tips and they didn't come with any small enough to get the perfect fit. Not sure what to do from here.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Social Commerce, November 14, 2024
Hey Daniel, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how important that ideal fit of your earbuds is to you every day. If you have already used the smaller size ear tips included with your device, and performed a fit test in the Samsung Wearables App. We have also provided alink to the Samsung Support Team to offer one on one assistance for you. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Product with great features
on November 13, 2024
Posted by: Onebingoo
[This review was collected as part of a promotion.] I switched from Airpod to Samsung Galaxy Bud 3 Pro and love it. The ANC feature is great and connecting to devices is spontaneus.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My new samsung earbuds pro 3
on November 13, 2024
Posted by: Ivonnee2honey
from Bakersfield California
Expertise:Intermediate
So far I love the color 🩶 they are also loud not bad I'm ready to put them in used at the gym. Hopefully they don't fall out.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great fit and improved earbud material
on November 13, 2024
Posted by: Cisco
from Texas
Expertise:Intermediate
I changed from the Buds2 Pro to the Buds3 Pro for one single reason. The Buds 2 Pro gave me very bad ear allergy to the point I couldn't wear them for more than 10 minutes. The Buds 3Pro solved that problem immediately due to a change in ear bud material. Now I can wear them all day.
The sound quality is impressive and in general I am very happy about the swap.
My only unfavorable coment about these earbuds is that the battery don't seem to last long. I usually use 1 earbud at work and I've noticed that from a full charge they only last about 3-4 hours. By the time I am going to lunch the battery meter on my ear Buds app shows about 10% left so I have to switch to the other ear bud and re charge the other one. I honestly thought these would last atleast 6-7 hours without having to put them on the case to re charge.
The sound quality is impressive and in general I am very happy about the swap.
My only unfavorable coment about these earbuds is that the battery don't seem to last long. I usually use 1 earbud at work and I've noticed that from a full charge they only last about 3-4 hours. By the time I am going to lunch the battery meter on my ear Buds app shows about 10% left so I have to switch to the other ear bud and re charge the other one. I honestly thought these would last atleast 6-7 hours without having to put them on the case to re charge.
Other than that they have been fantastic!
Features
5
Performance
3
Design
4
Value
4
Response from Samsung USBy Social Commerce, November 14, 2024
Hi Cisco, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We are so happy to hear you are having a good experience overall with your new earbuds, and that the matter of the irritiation has been resolved for you. We have provided a link to an article to help you with the battery life of your device at your convenience. We have also provided a link to the Samsung Support Team if you believe your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome
on November 13, 2024
Posted by: cdbluejr
Had for 3 months working awesome. Noise canceling definitely works.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US