Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,988 Reviews)
Rating breakdown 13,988 reviews
5 Stars
9,570
4 Stars
2,289
3 Stars
984
2 Stars
540
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,523)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: anyu
Verified Purchase:Yes
dosent fit too well. tried all the optional budsrt
Response from Samsung USBy Social Commerce, November 13, 2024
Hi there Anyu, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how important the fit of your earbuds is to you every day. We would love to help you troubleshoot the fit and maximize your experience. We have provided a link to an article to help you with the placement of your earbuds, and recommend performing a fit test in the Samsung Wearables App. We have also shared a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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How to wear your Samsung Galaxy Buds3 and 3 Pro
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Written by a customer while visiting Samsung US
Customer Rating
4
Great but the finish
on November 12, 2024
Posted by: Gunzfordays
[This review was collected as part of a promotion.] They are great I wish they had a matte finish. The buds are to smooth.
Value
4
Response from Samsung USBy Social Commerce, November 13, 2024
Hi there Gunzfordays, we apprecite your feedback on your Samsung Galaxy Buds3 Pro. We are so happy to hear you are pleased with the features and quality of your earbuds. We appreciate you sharing your additional thoughts about the material used and the feel in your hands as you are placing in your ears or back in the charging case. Please, don't hesitate to reach out to us again if you have questions or would like to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Hearing aids feature
on November 12, 2024
Posted by: OldChef
[This review was collected as part of a promotion.] I recently found out have hearing loss and I neededto wear hearing aids or it would get worse. My insurance would not cover my aids.
I received my buds 3Pro recently and with the ambient sound active I can actually hear better the sound is amplified enough for me to hear clearer. The only downside Is the hard casing makes eres hurt and sore when I where them during the day. Wish there was a soft or rubber casing for them.
I received my buds 3Pro recently and with the ambient sound active I can actually hear better the sound is amplified enough for me to hear clearer. The only downside Is the hard casing makes eres hurt and sore when I where them during the day. Wish there was a soft or rubber casing for them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Noise canceling
on November 12, 2024
Posted by: Ozz1017
[This review was collected as part of a promotion.] Blocks 90% of ambient noise and clears up background noise on calls
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Secure Fit and unmatched Audio Quality
on November 12, 2024
Posted by: Drifter
[This review was collected as part of a promotion.] I purchased samsung buds 3 pro by trading in samsung buds 2 pro. I like ease of integration of samsung products. The only concern i have with samsung buds 2 pro is they are no fitting into my ear.
Samsung Buds 3 pro design is simple and elegant, they fit into my ear perfectly and audio quality is next level.
Samsung Buds 3 pro design is simple and elegant, they fit into my ear perfectly and audio quality is next level.
Value
5
Written by a customer while visiting Samsung US
Posted by: Carlos
from Dallas
Expertise:Expert
Verified Purchase:Yes
I love it, the sound quality is better than my previous buds2 pro.
I also like the voice control.
I also like the voice control.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: mendezane
Verified Purchase:Yes
The Galaxy Buds3 Pro in Silver are fantastic! The sound quality is clear and rich, with deep bass, and the noise-cancellation feature works really well. They fit comfortably, even during long use, and the battery life is impressive. Connecting to my devices was easy, and they stay connected without any interruptions. Overall, a great choice for anyone looking for quality wireless earbuds!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Steve in North Carolina
from North Carolina
Expertise:Expert
Verified Purchase:Yes
These are by far the best earbuds I have ever owned. The sound is rich and dynamic. I absolutely love the auto switching capability from device to device. I use a work phone, a personal phone, a tablet, and a laptop. The budge switch seamlessly and very easy. I will say that the touch controls took a little bit to get acclimated to. Once I learn how to use them it's easy. I also love the voice controls. I am still getting used to you everything. My only complaint would be that I've tried the three different sizes of ear tips and cannot find the perfect fit yet. Other than that highly recommend!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Response from Samsung USBy Social Commerce, November 14, 2024
Hi there Steve in North Carolina, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We love hearing how much you are enjoying the audio quality and features of your earbuds. We would love to help you with the fit, and recommend performing a fit test in the Samsung Wearables App if you have not done so already. We have also provided a link to the Samsung Support Team to offer additional assistance if you are interested. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US