Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,988 Reviews)
Rating breakdown 13,988 reviews
5 Stars
9,570
4 Stars
2,289
3 Stars
984
2 Stars
540
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,523)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
2
Doesn't stay in
on November 2, 2024
Posted by: Disappointed
from Indiana
Expertise:Intermediate
Sadly, the buds do not stay in my ears. Bought them for my recent trip, I wasn't able to use them. No options for smaller silicone tips.
Response from Samsung USBy Social Commerce, November 4, 2024
Hi there, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro with us. We completely understand how important the ideal fit of your earbuds are to you every day. We have shared a link to an article to help you with the fit, and recommend doing fit test in the Samsung Wearables App. You also should have received additional ear tips in a larger and smaller size in a small box that also included the charging cable for your device. We have also shared a link to the Samsung Support Team if any of the accessories for your device are missing or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Posted by: Greg Todd
from Austin, TX
Expertise:Expert
Verified Purchase:Yes
These headphones are amazing! The sound and quality are outstanding. I love the bass and the noise cancelling.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best earbuds ever!
on November 2, 2024
Posted by: Ko213lol
[This review was collected as part of a promotion.] Hello, I just wanted to say these are the best wireless Bluetooth earbuds I have ever owned. I have had three different brands, and this blew things out of the water. The Gaalxy AI is my favorite part.
Value
5
Written by a customer while visiting Samsung US
Posted by: Kenfrom duluth
Expertise:Expert
Verified Purchase:Yes
It is awesome. The only thing i wish is that it lasted longer. I have a pro 2 also and need them both to get threw the day of work. Otherwise there about as good as can be for earbuds
I would recommend this to a friend!
Features
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on November 2, 2024
Posted by: Amata180
[This review was collected as part of a promotion.] I really like the new noise cancellation and ambient sound those are better that in the galaxy buds 2 pro.
Value
5
Written by a customer while visiting Samsung US
Posted by: Dangster
from DC
Expertise:Intermediate
Verified Purchase:Yes
Awesome ear buds. Comfortable. Great quality. Highly recommend.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Purchase as a gift.
on November 3, 2024
Posted by: Love4ever
[This review was collected as part of a promotion.] I gave this ear buds to my husband as a gift and he love them.
Value
5
Written by a customer while visiting Samsung US
Posted by: Salp
Expertise:Expert
Verified Purchase:Yes
Earbuds fall out i tried all the 3 different size tips
Value
1
Response from Samsung USBy Social Commerce, November 4, 2024
Hi Salp, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how important your earbuds are to you every day and we would love to help you maximize your experience. We have provided a link to an article to help you with the placement, and if you haven't done so already recommend a fit test in the Samsung Wearables App. We have also shared a link to the Samsung Support Team to offer additional assistance if this experience continues. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
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Samsung Community
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Facebook
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No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US