Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,987 Reviews)
Open Ratings Snapshot
Rating breakdown 13,987 reviews
5 Stars
9,570
4 Stars
2,289
3 Stars
984
2 Stars
540
1 Star
604
77%of customers recommend this product. 
(
3,499 out of 4,522
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4 out of 5
4
The headphones are awesome some features fall shor
on October 27, 2024
Posted by: Davis
from Ohio
Expertise:Expert
Verified Purchase:Yes
Everything promised except for . If your not near the device you have no idea how much battery you have left , the lights could be somewhat of a indicator. The other thing is more of a pep peve , The cases on the samsung never evolve with a digital display or a more customized case .I mean if the case is a charge point then shouldn't it have at least a small feature like the find me app or a micr glow light ! I mean the case is clear as I said a pep peve.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Response from Samsung USBy Social Commerce, November 14, 2024
Hi there Davis, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are happy to hear you are overall pleased with the daily usage of your new earbuds. We understand there are some features and appearance you would prefer, and we appreciate you sharing that with us as we continue to innovate our product line. We have provided links to the full device manual and the Samsung Support Team if you believe your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good headphones!
on October 27, 2024
Posted by: SleepyKoala29
from Massachussets USA
Expertise:Intermediate
Verified Purchase:Yes
they look good and sound great but they always feel like they will fall out of my ears.
also been getting some issues with the left earbud not charging consistently
Features
4 out of 5
4
Performance
5 out of 5
5
Design
3 out of 5
3
Value
5 out of 5
5
Response from Samsung USBy Social Commerce, November 14, 2024
Hi Koala92, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We are happy to hear you are so pleased with the appearance and audio quality of your new earbuds. We would love to help you have the best experience possible with your earbuds and get the ideal fit you are seeking. We have provided a link to an article to help you with the placement and recommend doing a fit test with your earbuds connected in the Samsung Wearables App. We have also provided a link to the Samsung Support Team to assist you with the charging and any additional frustrations you may be experiencing. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Buds PERIOD
on October 27, 2024
Posted by: TheDonJ
[This review was collected as part of a promotion.] Stunning quality, design, sound and fit. Really useful Galaxy AI features and overall a solid quality bud. Great job Samsung.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great ANC
on October 27, 2024
Posted by: Sayyid
Expertise:Expert
I am very happy with my purchase. And Love Samsung.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
2 out of 5
2
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
AMAZING BUDS
on October 27, 2024
Posted by: Jash4samsung
[This review was collected as part of a promotion.] The Samsung Galaxy Buds 3 Pro are a remarkable upgrade in the wireless earbuds space, combining cutting-edge technology with superb sound quality. Featuring Galaxy AI, these earbuds intelligently adapt to your surroundings, optimizing audio performance and noise cancellation for a personalized listening experience. The sound quality is exceptional, with rich bass, clear mids, and detailed highs that bring music, calls, and videos to life.
Active Noise Cancellation (ANC) has been significantly enhanced, effectively blocking out background noise, whether on a bustling commute or a noisy office. The AI-based Voice Detect feature is a game changer, automatically lowering the volume and switching to Ambient Mode when you start talking, allowing for seamless conversations without manually adjusting settings.
The ergonomic design ensures a comfortable, secure fit for extended wear, and the multi-point connection feature allows effortless switching between devices. Battery life is strong, providing plenty of playback time, and the quick charge functionality gives hours of listening with just a short charge.
With its seamless integration into the Galaxy ecosystem, instant pairing, and intelligent audio adjustments, the Galaxy Buds 3 Pro set a new standard for wireless earbuds. They’re a perfect blend of style, innovation, and superior audio performance, making them a top choice for both casual listeners and audiophiles alike.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Buds3 the best !!
on October 27, 2024
Posted by: ragusowe
from Hollywood, FL
Expertise:Intermediate
Verified Purchase:Yes
Live this Buds3. New design. Better as Buds2 Pro. With trade in the price is accessible.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Pretty good but could be better
on October 27, 2024
Posted by: papadukes
from Atlanta
Expertise:Intermediate
Verified Purchase:Yes
Buds3 only slightly better than buds2, blade is hard to use , hopefully Samsung will improve on blade sensitivity on next year's model
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
3 out of 5
3
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy Social Commerce, October 28, 2024
Hello there Papadukes, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro with us. We are happy to hear you are pleased with the audio quality of your earbuds, and we would love to hep you maximize your daily usage of your device. If you are finding the blades not to your liking with the pinch settings, we have provided a link to the full device manual to highlight the voice control settings you can use that may be more to your preference. We have also shared a link to the Samsung Support Team if you have any questions or would like assistance with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Not comfortable like buds2
on October 27, 2024
Posted by: Naram
from Chicago, IL
Expertise:Intermediate
Verified Purchase:Yes
Not comfortable like buds2
Ears are plaining with few hours of usage.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
3 out of 5
3
Value
3 out of 5
3
Response from Samsung USBy Social Commerce, October 28, 2024
Hi there Naram, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how important the comfort of your earbuds are to you for prolonged usage and thorough enjoyment. We have shared a link to an article to help you directly with this experience, and also recommend doing a fit test with your earbuds connected in the Ssamsung Wearables App. We have also shared a link to the Samsung Support Team if you continue to experience this frustration or have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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