Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,987 Reviews)
Rating breakdown 13,987 reviews
5 Stars
9,570
4 Stars
2,289
3 Stars
984
2 Stars
540
1 Star
604
77%of customers recommend this product.
(
3,499 out of
4,522)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
In a Galaxy far far away the new Galaxy Buds3 Pro
on October 18, 2024
Posted by: Robert
from Russellville Ky
Expertise:Intermediate
Verified Purchase:Yes
I would rate these Buds 5 stars if the stem controls were easier to comprehend/implement.
Sound quality is top notch. I'm still working on that "perfect fit", but these are better than the previous model just returned.
keep evolving...
Sound quality is top notch. I'm still working on that "perfect fit", but these are better than the previous model just returned.
keep evolving...
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Response from Samsung USBy Social Commerce, November 27, 2024
Hello Robert, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro with us. We love hearing you are truly enjoying the enhanced audio quality, and we would love nothing more than to help you with the control settings and fit. We have provided a link to the full device manual to help you discover the voice control settings available with your new earbuds. We have also provided a link to an article to help you with the fit and recommend following up with a fit test in the Samsung Wearables App. Lastly, we have provided a link to the Samsung Support Team if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Corey B
from Napa, CA
Expertise:Intermediate
Verified Purchase:Yes
The sound on these is not something to be overlooked - mids and highs reproduced by a 6.1mm planar speaker, allowing for relatively low audio distortion for a consumer audio product. These provide a very pleasant listening experience, especially with Lossless audio codecs pumped through the Buds.
My criticism focuses on the ANC features. It feels like AI is trying constantly adjust the noise cancelation in the moment which leads to inconsistent ANC performance. On one instance, the Buds3 Pro thought a piercing loud noise was a viable sound to allow pass through, it caused me to rip the Buds from my ears in pain and turn off the machinery I was working with.
Maybe the software needs to be adjusted and tweaked in an update to fix the ANC issues, or give users the option to use a broad noise cancelation without AI helping out.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Response from Samsung USBy Social Commerce, November 27, 2024
Hi there Corey B, thank you for shariing your experience with your Samsung Galaxy Buds3 Pro with us. We are happy tohear you are pleased overall with the audio quality of your earbuds, and we would love to help you with tips and tricks to maximize your listening experience. We have provided a link to the full device manual that highlights the differences between the Adaptive audio setting and the ANC setting. You can also use the Samsung Wearables App to increase or decrease the intensity of the ANC setting depending upon your surroundings. We have provided a link to the Samsung Support Team to offer additional assistance through chat if you believe your earbuds are not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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X
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
A dream straight to your ears
on October 18, 2024
Posted by: Luchito0501
[This review was collected as part of a promotion.] It's the best noise canceling headphones I've tried in years, along with the bass, it gives the best sound experience that any Samsung fan could wish for.
Value
5
Written by a customer while visiting Samsung US
Posted by: Ghulam
from Kew jersey
Expertise:Intermediate
Verified Purchase:Yes
Sound quality is fabulous i like new shape and new feature...
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better than the bud 2 pro worth the upgrade!
on October 18, 2024
Posted by: Maveric7911
[This review was collected as part of a promotion.] Fantastic upgrade from my galaxy bud 2 pro. Sounds and fits noticeably better! When you add in the AI commands these buds are perfect for Samsung owners!
Value
5
Written by a customer while visiting Samsung US
Posted by: Big chungus
from Hell
Expertise:Expert
Verified Purchase:Yes
Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Grootius
from Oklahoma City
Expertise:Intermediate
Verified Purchase:Yes
The buds pro 3 are a huge upgrade from the buds pro 2. The sound quality is much more clear, as well as the integrative audio transparency and noise canceling. It also balances background noise to voice much better when you are on the phone. The buds pro 2 picked up all of the background noise and everyone I have spoken to noticed how difficult it was to talk to me without being distracted. The extenders on the buds make the touch features much more friendly and accessible, but they do take some getting used to just like the other touch features on the previous models. All in all I say this is a really good investment.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Witcho
from Denver colorado
Expertise:Intermediate
Verified Purchase:Yes
I don't really like the click on the earbuds to change or pause the music.
Features
3
Performance
5
Design
5
Value
4
Response from Samsung USBy Social Commerce, November 27, 2024
Hey there Witcho, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how important the controls of your earbuds are to you for a range of functions. If you are finding the pinch to not be to your liking, we have provided a link to the full device manual. This will help you discover the additional usage of voice controls for these settings. We have also shared a link to the Samsung Support Team if you have questions or would like assistance with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
smsng.us/Facebook-Messenger
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US