Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,987 Reviews)
Rating breakdown 13,987 reviews
5 Stars
9,570
4 Stars
2,289
3 Stars
984
2 Stars
540
1 Star
604
77%of customers recommend this product.
(
3,499 out of
4,522)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Most Comfortable and Great Sound
on October 8, 2024
Posted by: Justy2020
[This review was collected as part of a promotion.] I have owned many styles of wireless headphones over the years and these are without doubt the most comfortable for extended use.
I listen to a relatively broad range of musical genres and Galaxy AI makes it easy to enjoy them all without fussing with EQ settings.
The battery life is great and wireless charging is very convenient.
Most surprising to me though, is how much I enjoy the the lights. I often walk at night and appreciate the added visibility. (I do, admittedly, only use the lights at night!)
Value
5
Written by a customer while visiting Samsung US
Posted by: RJ__
from Florida
Expertise:Intermediate
Verified Purchase:Yes
They work really well and after upgrading from the Galaxy Buds + there is a marked improvement in both sound quality and audio quality for calls as well as the active noise cancellation which works very well.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The G.O.A.T of Ear Buds
on October 8, 2024
Posted by: BudMan42
[This review was collected as part of a promotion.] The galaxy buds3 Pro are the best of the best when it comes to wireless listening devices. The sound!!! The sound these buds produce is insane. Using the 360° listening function makes you feel like your at a theater, watching a great movie, or in a studio listening to your favorite artist live. The noise canceling feature is really what makes them the best you can buy. It's very easy to just shut out the world and immerse yourself in what ever your watching and or listening to. When you combine the controls and comfort of the buds it's easy to forget they are in your ears and that's ok because they are perfect for having a hand free conversation as well. Pick these buds up ASAP, they are worth every penny and there isn't a company out there that does it better then Samsung.
Value
5
Written by a customer while visiting Samsung US
Posted by: Darren
from NJ
Expertise:Intermediate
Verified Purchase:Yes
After using the Buds 3 Pro for approximately two weeks, I can confidently assert that I am highly satisfied with my purchase. Compared to the Buds 2 Pro, these earbuds offer superior comfort, exceptional sound quality, and a convenient voice command feature. Additionally, the unique glowing lights add a distinctive touch to the design.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Sumsang
from Texas
Expertise:Intermediate
Verified Purchase:Yes
They sound really Good but I hate the shape of the stem. You guys need to chamge that. Also i they don't sit properly in the ear like the previous buds 2 pro. They seem a bit bulky.
I would recommend this to a friend!
Features
4
Performance
5
Design
1
Value
1
Response from Samsung USBy Social Commerce, October 11, 2024
Hello there, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important a comfortable fit is to you every day during usage. We have provided a link to an article to help you with the fit, and another to the full device manual to help you with the touch settings and other features. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Samsung Community
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Posted by: Mary
from Utah
Expertise:Beginner
Verified Purchase:Yes
Amazing product. I love it! It is sturdy, cute and elegant.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Misty
from Thib LA
Expertise:Intermediate
Verified Purchase:Yes
Comfortable, light weight & work amazingly! They keep a good charge and the sound is amazin!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Buds Pro 3 Review
on October 9, 2024
Posted by: MuggleKing
[This review was collected as part of a promotion.] Sound Quality:
The Buds Pro 3 deliver impressive sound quality. The audio is clear, well-balanced, and offers a good level of detail. I found the bass to be punchy without being overpowering, and the mids and highs were crisp and clear.
Controls:
I really appreciate the click-based controls for pausing and forwarding music. They provide a more tactile and reliable experience compared to touch controls, which can sometimes be finicky.
Reliability:
Unfortunately, one of the earbuds stopped working within a month of use. This was a disappointing experience, and I had to go through the hassle of filing a warranty claim. However, I will say that the replacement process was smooth, and I received a new pair without any issues.
Overall:
Despite the reliability issue I encountered, I'm still satisfied with the Buds Pro 3. The sound quality is excellent, and I prefer the click controls over touch controls. If you're looking for a good pair of earbuds with solid sound and convenient controls, the Buds Pro 3 are worth considering. Just be aware that you might encounter some reliability issues.
The Buds Pro 3 deliver impressive sound quality. The audio is clear, well-balanced, and offers a good level of detail. I found the bass to be punchy without being overpowering, and the mids and highs were crisp and clear.
Controls:
I really appreciate the click-based controls for pausing and forwarding music. They provide a more tactile and reliable experience compared to touch controls, which can sometimes be finicky.
Reliability:
Unfortunately, one of the earbuds stopped working within a month of use. This was a disappointing experience, and I had to go through the hassle of filing a warranty claim. However, I will say that the replacement process was smooth, and I received a new pair without any issues.
Overall:
Despite the reliability issue I encountered, I'm still satisfied with the Buds Pro 3. The sound quality is excellent, and I prefer the click controls over touch controls. If you're looking for a good pair of earbuds with solid sound and convenient controls, the Buds Pro 3 are worth considering. Just be aware that you might encounter some reliability issues.
Value
3
Response from Samsung USBy Social Commerce, October 14, 2024
Hey there MuggleKing, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We are happy to hear you were so intially pleased with the audio quality, and that you have been able to complete your warranty claim wtih minimal difficulty. Please, don't hestiate tor each out to us again any time with additional feedback or if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US