Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,987 Reviews)
Rating breakdown 13,987 reviews
5 Stars
9,570
4 Stars
2,289
3 Stars
984
2 Stars
540
1 Star
604
77%of customers recommend this product.
(
3,499 out of
4,522)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
1
Poor
on October 8, 2024
Posted by: Jennifer
Not even 30 days old and the ear piece broke off. This is a know issue.
No, I would not recommend this to a friend.
Design
1
Value
1
Response from Samsung USBy Social Commerce, October 11, 2024
Hi Jennifer, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how frustrating it is to have a brand new device that is not operating as intended. We have provided a link to the Samsung Support Team and your warranty information for one on one assistance to resolve this experience. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Samsung Warranty
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Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Roberto
from Chicago
Expertise:Intermediate
Verified Purchase:Yes
Great sound. Wish they fit better but play around with them and eventually they stay in
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Customer
from Patchogue ny
Expertise:Intermediate
Verified Purchase:Yes
Volume not the best. Needs more power. Doesnt gwt loud enough
No, I would not recommend this to a friend.
Performance
3
Design
4
Value
2
Response from Samsung USBy Social Commerce, October 11, 2024
Hi there Customer, thank you for your feedback on your samsung Galaxy Buds3 Pro. We understand how important the fully immersive volume and listening experience are to you on a daily basis. We have shared below alink to help you troubleshoot the volume of your device. We have also shared a link to the Samsung Support Team to offer additional assistance if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Dayne
Verified Purchase:Yes
Have really enjoyed my new Samsung Galaxy Buds 3. They work really great!
Written by a customer while visiting Samsung US
Posted by: linda
from Grand Island, NE
Expertise:Intermediate
Verified Purchase:Yes
comfortable and great quality These are the best earbuds I have used. I had the previous generations of the galaxy bud and the jabra and these by far are the best.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Shannon NE
from Nebraska
Expertise:Intermediate
Verified Purchase:Yes
These are great! I was skeptical when the reviews said they didn't fit well, but they fit fine and don't fall out. I workout, eat, talk on the phone etc while using them. I love the new adaptive noise-cancelling features. It was a bit of a learning curve to realize how that part worked, but now I love it. It's funny because now I know when I'm talking to myself since they lower the volume in the buds when you speak to someone. The mic feature is definitely better than the previous versions. I never have to worry that someone can't hear me well when talking on the phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy earbuds pro 3
on October 8, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Loud earbuds best features ever i love them,great noise canceling
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
EXTRAORDINARY
on October 8, 2024
Posted by: Abhi20
[This review was collected as part of a promotion.] The Samsung Galaxy Buds Pro 3 offer a premium listening experience with impressive sound quality and advanced features. Their active noise cancellation effectively blocks out ambient noise, allowing for immersive audio. The earbuds boast comfortable fit and long battery life, making them ideal for extended use. With features like adaptive sound, which adjusts audio based on your surroundings, and seamless integration with Samsung devices, the Galaxy Buds Pro 3 deliver a top-notch wireless audio experience.
Value
5
Written by a customer while visiting Samsung US