Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,987 Reviews)
Rating breakdown 13,987 reviews
5 Stars
9,570
4 Stars
2,289
3 Stars
984
2 Stars
540
1 Star
604
77%of customers recommend this product.
(
3,499 out of
4,522)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Katt
from St Augustine, Florida
Verified Purchase:Yes
I upgraded to these from the Galaxy Buds 2 Pro. So far, they are working really well. They go into the ear easier than the Buds 2 in that you don't accidentally put them in upside down or sideways. I like that the controls are on the stem rather than the ear piece itself. I wear these in the gym every day and generally speaking they stay in place better than the Buds 2. When I do have to push them back into my ear, I'm not accidentally skipping or pausing music by touching the ear piece.
I like the case and I love the carrying case which has a carabiner on it. The only thing I do not like is the color. The silver is nice but I would have liked black or other fun colors like purple or red. I haven't really used the adaptive sound but both ambient and noise cancelling work well. The noise cancelling especially. Holy crap compared to the Buds 2 the noise cancelling is ridiculous. I didn't even realize people were talking next to me with the noise cancelling.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Navc
Expertise:Expert
Verified Purchase:Yes
Great product, big design change for the better, outstanding Samsung quality. Highly recommend these buds3.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Sam808
from Portland, Oregon
Verified Purchase:Yes
Sounds much better than the original Galaxy Buds. The battery lasts a lot longer. The extra protective case is a great plus. I love the additional case.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Dave
from Tucson, AZ
Expertise:Intermediate
Verified Purchase:Yes
I was thinking they were like the wires samsung buds that came out years ago that was perfect buds for sound and fit only problem they were wired. Was super excited about these buds because of that and it turned out to not even being close to that product. I have the first galaxy buds and the sound quality is the same nothing special. The fit for the galaxy buds are better to. When i go to the gym I have to constantly adjust the fit because the movement dislodged the buds. I have tried all the rubber fittings and none work. I only continue to use them now for battery life and because it's the new style otherwise I'd choose my galaxy buds that I got almost 10 years ago now.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
2
Value
1
Response from Samsung USBy Social Commerce, October 10, 2024
Hey Dave, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important your earbuds are to you every day, and we would love to help you have the best experience possible with your device and troubleshoot any frustration you may be experiencing. For the fit of your device, we have provided a link to an article to help you with the fit and security of the earbuds for all of your daily activities. We also recommend doing a fit test with your earbuds while you are connected to the Samsung Wearables App. For the audio quality, we have provided a link to the full device manual to help you troubleshoot the audio profile to best align to your listening preferences. We have lastly shared a link to the Samsung Support Team to offer additional assistance for any frustrations or answer any questions you may have about your device. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: Robert
Expertise:Intermediate
Verified Purchase:Yes
Like them. Fit better than the last pair and sounds great.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Chris
from Tampa FL
Expertise:Expert
Verified Purchase:Yes
Excellent sound quality and these actually stay in your ear.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Sara
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Fit me perfectly stay in place. They don't hurt my ears while wearing them for long periods of time.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: a1i G
from New York, NY
Expertise:Expert
Verified Purchase:Yes
Great sound and stylish look, fits just right too!!
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US