Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,987 Reviews)
Rating breakdown 13,987 reviews
5 Stars
9,570
4 Stars
2,289
3 Stars
984
2 Stars
540
1 Star
604
77%of customers recommend this product.
(
3,499 out of
4,522)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Cory
from Orlando, FL
Expertise:Intermediate
Verified Purchase:Yes
Excellent upgrade from the Buds2! The software for noise cancelling is stunning! And it's so much better for having phone conversations, which is on of the main reasons I upgraded. The only complaint I have is they don't stay in my ears as well as the Buds2. I can go for a run with the Buds3 however I do find myself fixing them in my ear much more than the Buds2.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: D username
from United states
Expertise:Intermediate
Verified Purchase:Yes
Great upgrade from my previous earbuds. Samsung always delivers but these exceeded my expectations for sound quality and features. Best earbuds for gym just get the Elago straps for added support when running and it will deliver a unbelievable workout soundtrack.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Melissa M
from Bradenton, FL
Expertise:Intermediate
Verified Purchase:Yes
Best sound from ear buds I've ever experienced. I've owned over the head headphones and wired ear buds but the galaxy pro 3's are the best. The buds do tend to wiggle out of the ear after an hour of use but a quick readjust will fix that issue. I have small ears and a small head. The Medium size buds work best for me. The are the best Galaxy buds yet.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Alex
Verified Purchase:Yes
Sound great. I do wish the buds were a bit bigger. I've had the. Fall out of my ear a few times even with the large ear buds on.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, January 17, 2025
It's great to hear from you, Alex! We see you reached out to share your feedback on the Galaxy Buds3 Pro. We’re thrilled to see you like them and they sound great for you! We also noted your concerns about them falling out. The Buds3 Pro is designed to provide a comfortable, secure fit for a variety of ear shapes. If you’re finding that they’re falling out, we recommend trying the different sizes of ear tips that come with the buds. A proper seal is critical for the best audio experience, and sometimes a different size can make all the difference. Your experience is important to us, and we appreciate your input as we continue to improve our products. Feel free to reach out to us ast Samsung Support if you have any further concerns or questions. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Ivan
from Fort lauderdale
Expertise:Intermediate
Verified Purchase:Yes
excellent sound quality, the battery life is great 8hrs is a good time for me
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Pedmax
from Justin tx
Expertise:Intermediate
Verified Purchase:Yes
I really enjoyed buds 3 pro. Nice cancelation is great. Use every day without any issue even during work out and running.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Jt Tomlinson
from Orlando Fl
Verified Purchase:Yes
Glad that I purchased Pro 3 Buds they are amazing live the sound quality.
The noise cancelation is outstanding Samsung really hit the nail on the head with these...
The noise cancelation is outstanding Samsung really hit the nail on the head with these...
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Tiff
Verified Purchase:Yes
Really nice headphones and technology but they kept falling out of my ear on the plane and I almost lost one. I really want to love them though.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy R&R Team, January 17, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Tiff. We truly appreciate your feedback. We’re glad you enjoyed the sound quality and technology of the Galaxy Buds3 Pro, as our goal is to provide an exceptional audio experience. However, we noted your concern about them falling out while traveling. To improve the fit and prevent slipping, we recommend trying the various ear tips included with your buds. Finding the right size can significantly enhance comfort and stability. Ensure there is no gap between the ear tip and your ear to avoid sound leaks and achieve optimal audio performance. After selecting the appropriate tips, check the bottom of the earbuds for directional marks labeled “L” and “R.” Insert the right bud into your right ear with the “R” facing you and the left bud into your left ear with the “L” facing you. Slightly angle the earbud so the microphone points towards your mouth. You can adjust the earbuds by rotating them until they feel right. Additionally, consider using the earbud fit test in the Galaxy Wearable app to ensure you have the right fit. We hope that these tips help you get a better fit. The Buds3 Pro also comes with features like Active Noise Cancellation, which allows you to enjoy your music without distractions, especially during flights. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US