Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,987 Reviews)
Rating breakdown 13,987 reviews
5 Stars
9,570
4 Stars
2,289
3 Stars
984
2 Stars
540
1 Star
604
77%of customers recommend this product.
(
3,499 out of
4,522)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Zfold user
Verified Purchase:Yes
I like my earbuds but they sometimes get confuse by with airpods i always have to say that they're not airpods other than that i like them very much
Written by a customer while visiting Samsung US
Customer Rating
2
Do not buy these, too many issues
on October 4, 2024
Posted by: TedW
from Virginia
Expertise:Expert
I bought the buds3 pro the day they came out. I have owned and used every Samsung buds since the buds live. The noise canceling on these "pop" when using tools or around running equipment, like a weed eater or chainsaw. Now the buds will not easily charge in the case. Once I drop the buds in the case I have to twist, wiggle, and push in hopes they begin to charge. Two stars because these are the best fitting earbuds from samsung so far but everything is a huge step back.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
1
Response from Samsung USBy Social Commerce, October 10, 2024
Hi there TedW, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We would love to help you have the best experience possible with your earbuds and troubleshoot any frustration you may be experiencing. For the audio pop you mention, we have provided a link to an article to help you with the audio quality, and recommend using the Samsung Wearables App to help you adjust the intensity of the ANC setting to best align to your needs. We have also provided a link to the Samsung Support Team to offer assistance with the charging of your device. We appreciate you being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: G Barrios
from Miami, Florida
Expertise:Expert
Verified Purchase:Yes
nice design and colors, excellent sound, easy to carry
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Sawmore
Verified Purchase:Yes
Better audio quality then Buds two pro. Quieter overall volume.
Response from Samsung USBy Social Commerce, October 10, 2024
Hello Sawmore, we appreciate you sharing your experience with your Samsung Galaxy Buds3 pro with us. We understand how important a fully immersive listening experience is to you, and we would love to help you in this experience. We have provided a link to an article to help you troubleshoot the audio quality and volume. We have also provided a link to the full device manual and Samsung Support Team to help you adjust the audio profile settings to best align to your preferences. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: hello
from NC
Expertise:Beginner
Verified Purchase:Yes
great earbuds!!!! very comfortable, and they sound great! and the EQ settings are awesome to play around with.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Boynton Beach FL
Expertise:Expert
Verified Purchase:Yes
Awesome but i wish the clip case would let it wirelessly charge
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect
on October 4, 2024
Posted by: Wiljer55
Excellent in every way. They fit perfect. They sound perfect. Easy to use.
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Kansas City
Verified Purchase:Yes
I absolutely adore these Galaxy Buds, OMG!!! Samsung got it right this time for sure!! A lil more expensive than some but worth Every penny!! Would most def recommend to Anyone, easy to use & so cute tho!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US