Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,987 Reviews)
Rating breakdown 13,987 reviews
5 Stars
9,570
4 Stars
2,289
3 Stars
984
2 Stars
540
1 Star
604
77%of customers recommend this product.
(
3,499 out of
4,522)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Anonymous
from Florida
Expertise:Expert
Verified Purchase:Yes
Love the new innovation! I'm always looking forward to the next move Samsung makes.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Chris
from FL
Expertise:Intermediate
Verified Purchase:Yes
Great buds!! I wore these to a NHRA drag race and the noise cancelling was outstanding. Still getting used to some of the features. All in all very happy with them. Highly recommend.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Mortal
from Holly Springs, NC
Expertise:Expert
Verified Purchase:Yes
I love it who ever a samsungfanatic. Enjoy it I couldn't wait for more.....
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: William
Expertise:Intermediate
Verified Purchase:Yes
Upgraded from the first Galaxy Buds Pro and am really happy I did. Much more comfortable and secure in the ear. Great noise canceling and sound quality.
No, I would not recommend this to a friend.
Written by a customer while visiting Samsung US
Posted by: Tayo
Verified Purchase:Yes
The buds keeps disconnecting and reconnecting when I'm on a call. Everything else is good
Response from Samsung USBy Social Commerce, October 10, 2024
Hi there Tayo, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how important your phone calls are to you and the frustration that can be felt when you have them be interrupted by the connection. We have provided a link to a few articles to help you troubleshoot the connection of your device at your convenience. We have also shared a link to the Samsung Support Team to offer additional assistance if this matter continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Regretful
from California
Expertise:Expert
Verified Purchase:Yes
Here is how I would rate the things I find important.
Sound quality - 4 stars
Comfort - 3 stars
Noise reduction - 3 stars
Controls - 0 stars.
Sound quality - 4 stars
Comfort - 3 stars
Noise reduction - 3 stars
Controls - 0 stars.
The pinching and stuff is far too cumbersome. What is wrong with taps? Everyone else uses taps. You have to stop what you are going and gently grab the thing and pinch in just the right place. TERRIBLE! I would return them if it wasn't such a pain.
Features
2
Performance
2
Design
1
Value
1
Response from Samsung USBy Social Commerce, October 10, 2024
Hey there, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We are happy to hear you are pleased with the audio quality, comfort, and ANC feature of your earbuds. For the touch settings we would love to help you troubleshoot this experience. We have provided a link to the full device manual to help you adjust the settings and discover the voice activated options that can also be used with your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Diego
from Utah
Expertise:Intermediate
Verified Purchase:Yes
I love the new earbuds the sound the noise cancelation better
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Tina
Verified Purchase:Yes
The sound is impressive and the noise cancelation is good too.
Written by a customer while visiting Samsung US