Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,986 Reviews)
Rating breakdown 13,986 reviews
5 Stars
9,570
4 Stars
2,289
3 Stars
984
2 Stars
539
1 Star
604
77%of customers recommend this product.
(
3,499 out of
4,521)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Carlos L
Verified Purchase:Yes
good service and excellent product. !!!!!!!!!!!!!!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Colton king
from Tonopah Arizona
Expertise:Intermediate
Verified Purchase:Yes
Its very nice earbuds and sound quality the only thing I didn't like was the case scratches pretty easily, other then that love to product!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Response from Samsung USBy R&R Team, January 17, 2025
Thank you for your feedback on the Galaxy Buds3 Pro, Colton. We are thrilled to hear that you love the sound quality, as it is designed to deliver an outstanding listening experience. Regarding your concern about the case scratching easily, we understand that accidents sometimes happen. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. All eligible mobile devices can be enrolled on Samsung.com at the time of device purchase, or within 60 days of device purchase at samsungcareplus.com. If you would like some assistance with this, we recommend reaching out to us at Samsung Support so that we can further assist you. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Cordre
Verified Purchase:Yes
The Galaxy Buds3 Pro's work as described & designed. I deducted 1 ⭐️ nref2 the EarTip Fit, which in turn doesn't create a proper seal than ends up effecting the ANC. I typically buy & use 3rd Party Triple Flange EarTips with ALL my Samung EarBuds( Buds
Pro & Buds2 Pro's ) because of the Seal & the assist it creates with the ANC. The New design make this impossible currently due to the size if the EarTip Connector( for the lack of its official term ). I personally find that Bullet/Cone Shaped EarTips create a better Seal which in turn improves on the EarBuds Performance regardless of Brand. Samsung should create different Shape EarTips as an Accessory & Colors( makes Dark Colored Buds easier to find IF & When dropped in areas not well lit ) too IF you don't want to include them in the Package.
Pro & Buds2 Pro's ) because of the Seal & the assist it creates with the ANC. The New design make this impossible currently due to the size if the EarTip Connector( for the lack of its official term ). I personally find that Bullet/Cone Shaped EarTips create a better Seal which in turn improves on the EarBuds Performance regardless of Brand. Samsung should create different Shape EarTips as an Accessory & Colors( makes Dark Colored Buds easier to find IF & When dropped in areas not well lit ) too IF you don't want to include them in the Package.
Written by a customer while visiting Samsung US
Posted by: RonM
from Tennessee
Expertise:Intermediate
Verified Purchase:Yes
The best ear buds I've ever owned. I highly recommend them.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great audio performance, poor ability to connect
on October 3, 2024
Posted by: Edward L
from va
Expertise:Intermediate
Verified Purchase:Yes
Oftentimes need to re-connect manually instead of automatically. My airpods pro 2 connected more seamleslly with my devices. I have a samsung phone and macbook pro.
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
4
Response from Samsung USBy R&R Team, January 17, 2025
Thank you for sharing your feedback on the Galaxy Buds3 Pro, Edward. We’re excited that you are exploring their features and love the audio performance. To enhance your connection experience, we recommend keeping your Buds updated with the latest firmware through the Galaxy Wearable app. If you’re looking for a more seamless reconnection, try resetting your Galaxy Buds3 Pro by placing them in the case and closing the lid for at least 7 seconds before reconnecting. Additionally, clearing the Bluetooth cache on your Samsung phone can optimize connectivity by going to Settings, then Apps, selecting Show system apps, tapping on Bluetooth, and clearing the cache. Lastly, ensure that Bluetooth is enabled and your devices are discoverable when connecting. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Volodymyr
Verified Purchase:Yes
Great sound, dont put pressure on ears and stay in plase good. I run and work out in gym and is fine.
Written by a customer while visiting Samsung US
Posted by: Send my Buds Pro Twos bac
from New Jersey
Expertise:Expert
Verified Purchase:Yes
Would be great if there wasn't a button to press on the back of the buds.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
1
Value
1
Response from Samsung USBy Social Commerce, October 9, 2024
Hello there, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand how important your earbuds are to you for a variety of reasons. We have provided a link to the full device manual to help you with the location and functionality of the touch settings on the stems. We have also provided a link to the Samsung Support Team if you would like assistance with your device, or experience anything out of the ordinary. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
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Written by a customer while visiting Samsung US
Posted by: Thomas
from Fort Worth Texas
Expertise:Intermediate
Verified Purchase:Yes
I enjoy them very much it was the best purchase and well worth it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US