Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,986 Reviews)
Rating breakdown 13,986 reviews
5 Stars
9,570
4 Stars
2,289
3 Stars
984
2 Stars
539
1 Star
604
77%of customers recommend this product.
(
3,499 out of
4,521)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Mike
from Vermont
Expertise:Expert
Verified Purchase:Yes
Right earbud stopped taking a charge after only a few days
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, October 9, 2024
Hey Mike, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We would love to help you troubleshoot this experience with the battery of your earbuds, and have provided links to the Samsung Support Team and warranty information for your convenience. We recommend reaching out to these experts through chat for assistance. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Posted by: Erin
from Ocean Shores, WA
Expertise:Expert
Verified Purchase:Yes
So disappointed. I waited ages to get these, thinking Samsung would focus on better sound and fit. The Pro 2s are so amazing, I really thought we'd see similar improvements in the 3s. But instead, they add a bunch of stuff I'll never use. Sound quality is the exact same as the 2s and they are now a horrible fit! The tail they added makes it so you can't lay down on your side with them and they fall out constantly. Such a huge disappointment, I'm really getting to my end with Samsung after a decade of loyalty.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
1
Value
1
Response from Samsung USBy Social Commerce, October 9, 2024
Hey Erin, thank you for sharing your feedback on your Samsung Galaxy Buds3 Pro. We would love to help you have the best experience possible with your earbuds, and help you get the ideal comfortable fit you are seeking with your device. We have provided a link to an article to assist you and recommend performing a fit test with your earbuds in the Samsung Wearables App. We have also shared a link to the Samsung Support Team to offer additional assistance if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Chamay
from Florida, FL
Expertise:Intermediate
Verified Purchase:Yes
No tiene comparación, son los mejores en el mercado hoy en dia, en todos los aspectos cumplen con las espectativas y mucho más, además son muy cómodos y con excelente calidad de sonido
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Ariel
from Capito heights maryland
Verified Purchase:Yes
Got my bud 3 pro on time, everything went seamless
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Michael B
from Miami, FL
Expertise:Intermediate
Verified Purchase:Yes
I really like these new buds sound and fit. The only issue I have is that the left bud is a little uncomfortable but that might just be my ears and need to adjust until it is comfortable.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: tellmechris
from Monterey,California
Expertise:Intermediate
Verified Purchase:Yes
Outstanding sound with great look and feel if you have old Galaxy buds and have been debating to switch just do it and you will NOT regret it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Leonardo
from New York City
Verified Purchase:Yes
excellent buds , sound quality , comfort quality , is the best buds from Samsung Galaxy line
true comfort sound levels
true comfort sound levels
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: SA For Samsung
Verified Purchase:Yes
So Happy this is made in South Korea and not in any western country.
Written by a customer while visiting Samsung US