Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,986 Reviews)
Rating breakdown 13,986 reviews
5 Stars
9,570
4 Stars
2,289
3 Stars
984
2 Stars
539
1 Star
604
77%of customers recommend this product.
(
3,499 out of
4,521)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Akash
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Great earbuds. Sound quality is amazing for the price. I love the blade lights. The only issue I have is the angle of the buds sitting in the case; I will have to flip the buds every time I take them off the ear before inserting them in the case. I wish the buds could be placed in smoother than that.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I HAVE BEEN WAITING A LONG TIME FOR THESE EARBUDS.
on October 3, 2024
Posted by: Syncere101
from NEW YORK, NY
Expertise:Beginner
Verified Purchase:Yes
I love these earbuds I sometimes forget I'm wearing them.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Eric
Verified Purchase:Yes
They sounds real good. But they don't stay in your ear all the time
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: KMars
Expertise:Intermediate
Verified Purchase:Yes
Sound quality is great but the fit in ear is unstable
I would recommend this to a friend!
Response from Samsung USBy Social Commerce, October 9, 2024
Hey KMars, thank you for your thoughts about your Samsung Galaxy Buds3 Pro with us. We love hearing you are happy with the audio quality of your earbuds, and we would love to help you get the amazing fit and help you have the best experience possible with your device. We have provided a link to an article to help you with the fit, and would do a fit test in the Samsung Wearables App at your convenience for assistance. We have also shared a link to the Samsung Support Team for additional assistance if this continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Posted by: Colette
Verified Purchase:Yes
I love the sound and the comfort. I have had a number of other models from various companies, this is a favorite.
I would recommend this to a friend!
Features
5
Written by a customer while visiting Samsung US
Posted by: Darryl K
from Brownington, VT
Expertise:Expert
Verified Purchase:Yes
A big upgrade over my Galaxy Buds 2 Pro's. Tighter bass, clearer mids and much highs. They also fit in me ears very well and don't irritate the skin the way the Buds 2's did. They are a little easier to slip out of my fingers, but I find gripping them higher up helps. ANC lets very low sounds in, but overall they block unwanted AC hum and general conversation very well. Pairs extremely well with my other Samsung devices.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
I won't buy again
on October 3, 2024
Posted by: Ryan
Headphones kinda suck getting static when I have noise cancelation on and the headphones suck for charging have to pull it out and drop it in like 5 times to get to charge sometimes and features they advertise only work with the new fold phones
Response from Samsung USBy Social Commerce, October 9, 2024
Hi Ryan, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how frustrating it is to have a brand new device that is not operating as intended or expected. We have provided a link to an article to help you with the audio quality, and a link to the Samsung Support Team to offer assistance with the charging of your device and any other features. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
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No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
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Written by a customer while visiting Samsung US
Posted by: Richard
Verified Purchase:Yes
The headphone do not charge for some reason resulting in the headphones dying during my workouts. Not sure if its the headphones in general or my specific pair.
Response from Samsung USBy Social Commerce, October 9, 2024
Hi there Richard, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We would love to help you have the best experience possible and troubleshoot the charging of your earbuds. We have provided a link to the Samsung Support Team and warranty information for your device for one on one assistance. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US