Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,967 Reviews)
Rating breakdown 13,967 reviews
5 Stars
9,554
4 Stars
2,288
3 Stars
985
2 Stars
537
1 Star
603
77%of customers recommend this product.
(
3,499 out of
4,520)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Samsung user
from Totowa, NJ
Expertise:Intermediate
Verified Purchase:Yes
Amazing quality! Very comfortable headphones, I'm in love, thank you Samsung!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very good
on June 16, 2025
Posted by: Residence25
[This review was collected as part of a promotion.] It's ok I have bubs jbl they are very good I want to buy more
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
They go above and beyond
on June 17, 2025
Posted by: BRADR0ID
[This review was collected as part of a promotion.] These buds outine my buds 2 so.much its not even a contest although I loved all the features of.my buds 2 the buds 3 pro fit better fall out less have a deeper base noise and will play louder use my buds for listening to my favorite Spotify podcasts or music or when watching the best videos on YouTube the battery life is as good or better than many other earbuds ive had and I would like to say that I've been a fan of Samsung since I switched from a blackberry and purchased a galaxy S3 I've had Samsung phones and tvscpmputers blue ray players and buds i plan on being a life long Samsung customer
Value
5
Response from Samsung USBy R&R Team, June 18, 2025
Thank you for taking the time to share your honest thoughts about the Galaxy Buds3 Pro, Bradroid. We always appreciate insights from our valued customers. We're thrilled to see that you love these earbuds and consider them a significant upgrade from the previous version. It’s great to know that the Buds3 Pro fits better, falls out less, and delivers deeper bass and louder sound compared to your Buds2. We’re also glad that they enhance your experience while listening to your favorite Spotify podcasts, music, or when watching videos on YouTube. We also appreciate your loyalty to Samsung over the years, from your Galaxy S3 to all the other products you've enjoyed. Thank you for being a lifelong Samsung customer! If you ever need any assistance or have any questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Sleek nice and elegant
on June 18, 2025
Posted by: ANDROID
[This review was collected as part of a promotion.] Very comfortable nice sleek look good noise canceling fast charging sounds very clear 👌
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Most Feature Better Than Sony or Bose
on June 18, 2025
Posted by: TrigunHero
[This review was collected as part of a promotion.] What is better than Sony and Bose (assuming you are also in the Samsung ecosystem more broadly)?
1. ANC
2. Device Pairing and Switching (eco)
3. 360 Spatial Audio (eco?)
4. Water and Dust Resistance
5. Control vis App (eco?)
6. Noise Suppression During Calls
2. Device Pairing and Switching (eco)
3. 360 Spatial Audio (eco?)
4. Water and Dust Resistance
5. Control vis App (eco?)
6. Noise Suppression During Calls
What is worse than Sony and Bose?
1. Dolby (Sony)
2. On Bub Controls (Sony)
3. Out of Box Sound Profile (Bose)
2. On Bub Controls (Sony)
3. Out of Box Sound Profile (Bose)
I'm sure there are creature comforts I'm missing (especially set and forget items). But, honestly, I ditched my Bose and my Sony and my Beats Fit Pro - all of which is used for different use cases during the same period of time - for the Buds Pro 3.
If you are in the ecosystem it's a no brainer - buy them (period.).
If you aren't in the ecosystem, they are still very compelling, but Sony and Bose may have more accessible feature that would otherwise be "locked" unless using anither Samsung device (phone, tablet, etc).
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Earbuds that combine sleek design with high perfor
on June 20, 2025
Posted by: Topilot
[This review was collected as part of a promotion.] I’ve tried countless earbuds over the years, but since I discovered these, I can’t imagine going anywhere without them. During my early morning runs and busy commutes, they stay powered through without constant recharging. The moment I hit play, the bass hits with a punch that wakes my senses, and the highs sparkle with clarity. On crowded subway rides or at a busy café, the noise cancellation creates a personal sanctuary—I’m in my own world whether I’m drafting reports, pushing through HIIT sets, or losing myself in a favorite album. Pairing them with my Galaxy phone is effortless: song skips, volume tweaks, and ambient sound mode all respond instantly. It’s not just convenience—it’s a listening experience that feels perfectly tuned to every part of my day.
Value
5
Response from Samsung USBy R&R Team, June 20, 2025
Thank you for your wonderful review of the Galaxy Buds3 Pro! We're excited to see that they’ve become a key part of your daily routine, especially for your morning runs and commutes. It’s great to see that the battery life keeps you powered up and that the sound quality has enhanced your listening experience, whether you’re working or in workout mode. We're also pleased that the noise cancellation creates the personal sanctuary you enjoy. If you have any questions or need assistance, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
Don't buy, too buggy, major disappointment
on June 21, 2025
Posted by: Machap
from Mississippi
Expertise:Expert
They sound great, when they work. Software is buggy, and loses connection randomly, or if on a call for more than a couple of minutes, the microphone starts to fail and the person I'm calling tells me I sound like a robot. The right bud rarely charges over 35% and I've only had them a few months. Don't purchase. Galaxy buds2 pro were much better product even if they fell out on the plane a few times when I would lean over.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, June 24, 2025
Thanks for sharing your honest feedback on the Galaxy Buds3 Pro, Machap. We love to see that you enjoyed your Galaxy Buds2 Pro but we want you to have an even better experience with your Buds3 Pro. We've compiled some some resources in the links attached that should help address all of your concerns. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If any of this persists, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10001314/ (Battery life)
https://www.samsung.com/us/support/troubleshoot/TSG10000013/ (Charging)
https://www.samsung.com/us/support/answer/ANS10001321/ (Optimize sound)
https://www.samsung.com/us/support/troubleshoot/TSG10001339/ (connection)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS10001314/ (Battery life)
https://www.samsung.com/us/support/troubleshoot/TSG10000013/ (Charging)
https://www.samsung.com/us/support/answer/ANS10001321/ (Optimize sound)
https://www.samsung.com/us/support/troubleshoot/TSG10001339/ (connection)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome NC
on June 22, 2025
Posted by: CalKeewee
[This review was collected as part of a promotion.] When you put both ear buds in it's crazy how the Galaxy AI works on the noise cancelling and everything gets very quiet. Perfect for flights
Value
5
Written by a customer while visiting Samsung US