Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,986 Reviews)
Rating breakdown 13,986 reviews
5 Stars
9,570
4 Stars
2,289
3 Stars
984
2 Stars
539
1 Star
604
77%of customers recommend this product.
(
3,499 out of
4,521)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Corwanna
Expertise:Intermediate
Verified Purchase:Yes
I love the sleek look, however they tend to fall out my ears even with the small tips.
I would recommend this to a friend!
Features
4
Design
5
Response from Samsung USBy R&R Team, January 23, 2025
Thank you for sharing your thoughts about the Galaxy Buds3 Pro, Corwanna. We’re thrilled to see that you love the sleek design. It’s great to know that you appreciate the modern aesthetics we aimed for. Regarding your experience with the fit, we understand that comfort is key for an enhanced listening experience. The Galaxy Buds3 Pro comes with multiple ear tip sizes to help ensure a snug and secure fit. We recommend trying out the different sizes to find the perfect match for you. Many users find that using the larger or custom tips can greatly improve stability. We truly value your feedback as it helps us continue to improve our products. For any further concerns or questions, please don’t hesitate to reach out to us at Samsung Support! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Tamara V
from California
Verified Purchase:Yes
So far so good... the noise canceling works awesome! I work in an open area and they drowned out all the noises! Sound is awesome. I hardly know they are in my ear they don't hurt and they aren't falling out of my ear or changing the volume when I'm eating or talking.
I would recommend this to a friend!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung got it right with the Galaxy Buds 3 Pro.
on October 2, 2024
Posted by: Manni
from Brookfield Illinois 60513
Expertise:Expert
Verified Purchase:Yes
Samsung nailed it with the new Galaxy Buds 3 Pro. They fit my ears better than both my old Galaxy Buds 2 Pro and my AirPods Pro 2nd gen. The noise cancellation is better than my AirPods, and the Buds3 Pro work much better for phone calls than my old Galaxy Buds 2 Pro earphones. I love everything about them and plan on using them until they reach the end of their life."e end of their life."e end of their life.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: vibeone2002
from Silver Lake, CA
Expertise:Intermediate
Verified Purchase:Yes
I'm giving it a 4 star instead of 5 because I had no option other than to trade in my previous earbuds. With my previous buds, they were causing some type of skin irritation within my ear canal. Luckily the Buds3 Pro is not affecting me in any way. The features of the Buds3 Pro are pretty cool and easy to use with the app alongside. They are very adaptive to motion and outside noise. All these features can be customize to your liking. Hopefully, I don't have to trade these in any time soon.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Chris W
from Salem Oregon
Expertise:Intermediate
Verified Purchase:Yes
Awesome sound! I traded in my buds 2 pro to get these, and they ROCK!
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Corey
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Able to wear all day . Great case love the new look
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Chandra
from Farmington CT
Expertise:Intermediate
Verified Purchase:Yes
Does not fit my ears properly.
It keeps falling off
It keeps falling off
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
1
Response from Samsung USBy Social Commerce, October 9, 2024
Hi Chandra, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how vital a good secure fit is with your earbuds for an uninterrupted and prolonged listening experience. We have provided a link to an article to help you with the fit of your earbuds, and recommend following up with a fit test when you are connected to the Samsung Wearables App. We have also provided a link to the Samsung Support Team to offer additional assistance if this experience continues or you have any questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
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Written by a customer while visiting Samsung US
Posted by: Jared S
from Tuscaloosa,AL
Expertise:Intermediate
Verified Purchase:Yes
A lot more comfortable then previous models. Sound quality is very impressive.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US