Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,986 Reviews)
Rating breakdown 13,986 reviews
5 Stars
9,570
4 Stars
2,289
3 Stars
984
2 Stars
539
1 Star
604
77%of customers recommend this product.
(
3,499 out of
4,521)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Kevg
from Tx
Expertise:Intermediate
Verified Purchase:Yes
Awful. Piercing loud whistle noise at times, no matter gow careful i am and try to adjust the way i held, inserted, and adjusted the right bud. Noise so loud, it caused me to lose hearing for a bit.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, October 9, 2024
Hey there Kevg, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how frustrating it is to have a brand new device that is not operating as expected or intended. We have provided a link to an article to help you troubleshoot the audio quality at your convenience, and also provided a link to the Samsung Support Team. These experts can work with you one on one to ensure your new earbuds operate as intended. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Elena
Verified Purchase:Yes
I am amazed!!! I am so satisfied with my Buds3 Pro, the best inversion, ever, highly recommended
Written by a customer while visiting Samsung US
Posted by: Ana R
Expertise:Intermediate
Verified Purchase:Yes
No worth the price . Quality could be better also sometime it doesn't fit
No, I would not recommend this to a friend.
Features
1
Response from Samsung USBy Social Commerce, October 9, 2024
Hey Ana R, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We would love nothing more than to help you have the best experience with your earbuds and troubleshoot any features that may be causing frustration. We have provided a link to an article to help you with the placement for an ideal fit, and recommend performing a fit test with your earbuds while you are connected in the Samsung Wearables App. We have also shared a link to the full device manual for your earbuds to help you discover features and functionality that will enhance your experience and align the settings to your needs and wants. We have also provided a link to the Samsung Support Team if you have questions or would like assistance with your device. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Elizabeth
from Michigan
Expertise:Expert
Verified Purchase:Yes
These are great they stay in my ears and the sound is perfect.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beats all other high-end earbuds & headphones.
on October 2, 2024
Posted by: Anonymous
from Boston, USA
Expertise:Expert
Verified Purchase:Yes
The sound quality is good as Bose, but these Samsung Galaxy Buds3 Pro has more and better features than Bose's. You can set the Buds3 to adjust the sound as the environment changes. For example, if you start talking to a person nearby, it decreases the ANC so that you can hear the other person.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Neil
from New Jersey
Expertise:Expert
Verified Purchase:Yes
Ive had all versions of the.Samsung buds and never pleased with them. I never found a pair that stayed in my ears. Finally Samsung looked at the airpods and designed a set of ear buds that are comfortable, great quantity and look good. They cancel out back ground noise and thr audio quality is excellent. Very happy with my new buds.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: ricky bobby
from tn
Expertise:Intermediate
Verified Purchase:Yes
love my heads phones louder thand the buds 2 ... battery doesnt last as long but im still glad i switchex ..looking foward to what active translate updates so i can just listen for ttanslation either idk how to use it right yet or its work the same as google translate have to listen then push button not just listen through the headphones like i had expected droped the case and broke a hinge but the lid holds the broken case in place and its no problem at all ... wish the lights had color but ive lost them in the dark and been glad i had the lights on
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Melvin
from Maryland
Expertise:Intermediate
Verified Purchase:Yes
Great earbuds, terrific sound. The noise reduction works wonderfully. I could not ask for anything more.
Value
5
Written by a customer while visiting Samsung US