Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,986 Reviews)
Rating breakdown 13,986 reviews
5 Stars
9,570
4 Stars
2,289
3 Stars
984
2 Stars
539
1 Star
604
77%of customers recommend this product.
(
3,499 out of
4,521)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Jjackson
Verified Purchase:Yes
Once inserted into ear, they rest on earbone which is very painful. If pull off, they can then fall out of the ear.
Response from Samsung USBy Social Commerce, October 9, 2024
Hi Jjackson, thank you for your feedback on your Samsung Galaxy Bud3 Pro. We understand how important the comfortable fit of your earbuds are to you on a daily basis. We have provided a link to an article to help you with the fit, and recommend performing a fit test with your earbuds while you are connected in the Samsung Wearables App. We have also provided alink to the Samsung Support Team if this experience continues and you wouldlike to discuss it further with our experts. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
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Samsung Community
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Facebook
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Brandon
from Kansas
Expertise:Intermediate
Verified Purchase:Yes
I like everything about the galaxy buds 3 Pro except for one important thing. They do not stay in my ear. I have swapped out all the ear tips to try getting a better fit. So now i have wasted my money on these ear buds because i have to keep trying to adjust them when i am trying to wear them.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
1
Value
3
Response from Samsung USBy Social Commerce, October 9, 2024
Hi Brandon, we appreciate you taking time out of your day to share your experience with your Samsung Galaxy Buds3 pro with us. We understand how frustrating it must be to have a brand new device that is not meeting your expectations for prolonged use. We have provided a link to an article to help you with the placement and recommend following up with a fit test you can do in the Samsung Wearables App. We have also provided a link to the Samsung Support Team if this experience continues and you would like to discuss it further. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: ZenG
Verified Purchase:Yes
Very comfortable, ANC works great and they look and sound good.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Pete
from Portland, Oregon
Expertise:Expert
Verified Purchase:Yes
There are a lot of buds out there, but I can confidently say that these are some of the best I've ever used before! This is compared to the Sony mx5's, and other incredible buds. The fit is better, the sound is incredible for the size, the price was incredible through Samsung, and they are next level overall! If I had any feedback, it would be the ANC is a little overreactive, but that's a very minor thing compared to all the good stuff! Probably the best buds I've ever used! 10 out of 10!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Batman
from California
Expertise:Intermediate
Verified Purchase:Yes
I like these buds. The sound and look is way better. I got two of them. I went with silver because I feel that it stands out more and represents the Samsung gang more.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Debs
from Winfield, KS
Expertise:Beginner
Verified Purchase:Yes
I love it. Works perfectly fine. It's my first time buying an expensive earbuds
I would recommend this to a friend!
Features
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Bruno R
from Upper Darby, PA
Expertise:Expert
Verified Purchase:Yes
I love these headphones! A tremendous step up from the buds 2. The mic is great for phone calls even in noisy areas. I use my electric shaver while on the phone and the person on the other end only hears me for the most part. The sound when playing music is amazing. It's immersive. The fact that it comes with it's own carrying case is anther great point. These galaxy buds 3 pros are well worth the price point. They remain in my ears fr the most part. The begin to slide out when you sweat or they are coated in a thin layer of ear wax. I clean mine regularly to prevent them from slipping out.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Erik
from Florida
Expertise:Expert
Verified Purchase:Yes
The best earbuds I've ever had. They sound amazing and mics on them make the phone calls very pleasant for the other sound as they don't pick up any background sounds.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US