Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,986 Reviews)
Open Ratings Snapshot
Rating breakdown 13,986 reviews
5 Stars
9,570
4 Stars
2,289
3 Stars
984
2 Stars
539
1 Star
604
77%of customers recommend this product. 
(
3,499 out of 4,521
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Amazing sound! 🌟
on October 1, 2024
Posted by: Issa76
Expertise:Expert
Verified Purchase:Yes
Awesome sound!! 5 🌟 Comfortable ear pieces. Love them
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Buds Pro 3 are a must-have
on October 1, 2024
Posted by: BlackRob78
from Ogden, UT
Expertise:Expert
Verified Purchase:Yes
I've had every iteration of Samsung ear buds.
And these are by far the most comfortable. My only improvement would be ambient sound but they work great.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, January 24, 2025
Thank you for your feedback, Robert! We're thrilled to hear that you find the Galaxy Buds3 Pro to be the most comfortable earbuds you've tried. Comfort is a key focus for us, and it's great to know that it resonates with you. Regarding the ambient sound feature, we appreciate your input! The Galaxy Buds3 Pro are designed with advanced technology to provide an immersive audio experience, including adjustable ambient sound settings. We recommend exploring the options in the Galaxy Wearable app to customize your listening experience to your liking. To ensure you always get the best performance from your earbuds and phone, make sure to keep both devices updated with the latest software. This way, you can enjoy all the new features and improvements that come with updates. Thank you again for sharing your experience! If you have any further concerns or questions, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Bud3 pro
on October 1, 2024
Posted by: Samsung Fan
from CT
Expertise:Intermediate
Verified Purchase:Yes
The earbuds are nice. Great sound and good app features. However, they keep falling off my ear after a long period of use. Be nice of Samsung developed a better ear tip piece to replace what came with the bud3 pro.
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, January 24, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro! We’re elated to see you enjoy the impressive sound quality and the wide range of features offered through the app. We completely understand that comfort during extended wear is essential. We continually work to improve our products, and your feedback is invaluable. We suggest trying our range of ear tips designed for a more secure fit, which can significantly enhance your experience. You can also perform a fit test using the Wearable app. Your insights help guide our future innovations, and we hope you continue to enjoy your Galaxy Buds3 Pro! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Review
on October 1, 2024
Posted by: Precious
from Virginia
Expertise:Intermediate
Verified Purchase:Yes
I love my new ear buds. Before my other ones kept falling out my ear. These are better. Thanks 😊
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Might switch back to older ones
on October 1, 2024
Posted by: Ginn
from New Jersey
Expertise:Intermediate
Verified Purchase:Yes
The design is not desirable. The noise cancelation is not reliable and touch controls aren't smooth.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
3 out of 5
3
Design
1 out of 5
1
Value
2 out of 5
2
Response from Samsung USBy Social Commerce, October 8, 2024
Hi Ginn, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand how valuable your earbuds are to you every day, and we would love nothing more than to help you have the best experience possible with your earbuds. We have provided links to the full device manual and the Samsung Support Team to help you in this process. We also recommend using the Samsung Wearables App to adjust the ANC to the desired level for your listening experience. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Cool Buds
on October 1, 2024
Posted by: BMCHouston
from Houston, TX
Expertise:Beginner
Verified Purchase:Yes
Really great pair of buds. A little disappointed in the quality of the "adaptive" feature. It doesn't always seem to work. I love mostly everything else about them. I wish I knew when the "interpreter" feature will become available to the Fold 5.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Much better ANC performance
on October 1, 2024
Posted by: sklok
from CA
Expertise:Intermediate
Verified Purchase:Yes
Much better ANC performance compare to the buds pro 2. Great bass and clarity.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
For the price, should be easier to use
on October 1, 2024
Posted by: Chas
from California
Expertise:Expert
Verified Purchase:Yes
The design of the box requires too much focus to insert buds, especially in low light situations. Sound is great, but the microphone is not good or clear. ANC is good. Case shape makes to inserting headphones difficult and battery life could be better.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
3 out of 5
3
Design
2 out of 5
2
Value
2 out of 5
2
Response from Samsung USBy Social Commerce, October 8, 2024
Hey there Chas, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how important your earbuds are to you every day and we would love to assist you and ensure you have the best experience possible with your device. We have provided a link to an article to help you with the audio quality during your calls, and another link to an article for the battery life of your device. We have lastly, provided a link to the Samsung Support Team to offer additional assistance if these experiences continue or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
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