Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,986 Reviews)
Rating breakdown 13,986 reviews
5 Stars
9,570
4 Stars
2,289
3 Stars
984
2 Stars
539
1 Star
604
77%of customers recommend this product.
(
3,499 out of
4,521)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: phil
from Usa
Expertise:Expert
Verified Purchase:Yes
These are the best Samsung bubs I've ever had and I've had them. All . They stay in your ears an they sound great
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Eangulo
Expertise:Expert
Verified Purchase:Yes
Awesome ear buds, bass is amazing. Highly recommend
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: R Lloyd
from Jackson, MS
Expertise:Intermediate
Verified Purchase:Yes
Great sound and quality. Great noise cancelation .
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Damon
from Indianapolis, IN
Expertise:Intermediate
Verified Purchase:Yes
The galaxy buds pro 3 are great earbuds. I love almost everything about them except for a hiss that happens from time to time
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
3
Response from Samsung USBy R&R Team, January 24, 2025
Thank you for your feedback on the Galaxy Buds Pro 3, Damon! We’re thrilled to see that you love almost everything about them! The Galaxy Buds Pro 3 are designed to deliver powerful sound quality and immersive audio experiences, featuring advanced Active Noise Cancellation technology that aims to make every moment with your earbuds outstanding. We appreciate your feedback about the occasional hiss. If you ever experience this, we recommend ensuring that your earbuds are updated to the latest software to optimize performance. You can also try resetting your buds. Your experience matters to us, and we’re committed to ensuring you enjoy your Galaxy Buds Pro 3 to the fullest! If this continues to be your experience, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Bob E
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Great product! Huge upgrade from the Buds 2. The case/charger is fabulous!
Written by a customer while visiting Samsung US
Posted by: Stamps
from Charleston SC
Expertise:Expert
Verified Purchase:Yes
So far I love them. I'm still learning how to tweak my settings for preferences. They are great. The noise cancelling isn't the absolute best I've had but the voice commands feature is awesome for hands free music and other things.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Stay Anonymous
Expertise:Expert
Verified Purchase:Yes
Great product! The other side is not able to hear background noise. True filtration.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Rob19
Verified Purchase:Yes
Volume too low at maximum and too slippery to keep from dropping, returned
Response from Samsung USBy Social Commerce, October 8, 2024
Hello Rob19, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how much the immersive listening experience is to you and the volume being essential in this mission. We have provided a link to an article to help you with the audio quality of your earbuds, and another link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
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No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
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Written by a customer while visiting Samsung US