Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,986 Reviews)
Rating breakdown 13,986 reviews
5 Stars
9,570
4 Stars
2,289
3 Stars
984
2 Stars
539
1 Star
604
77%of customers recommend this product.
(
3,499 out of
4,521)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Andrew
Expertise:Expert
Verified Purchase:Yes
Love the sound quality and noise cancelation, also very comfortable!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: moeliscious
from Brooklyn,ny
Expertise:Beginner
Verified Purchase:Yes
Excellent headphones, noise cancellation is phenomenal and great sound
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mikedallastx
from Dallas.Texas
Expertise:Intermediate
Verified Purchase:Yes
The sounds is amazing, the looks is flawless. Totally sleek design, it's like something out of the future. And when it's turned up, you really feel the music. I could listen to it all day long. It's absolutely perfect.
.
.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Cetral KY
Expertise:Intermediate
Verified Purchase:Yes
Nice upgrade from the original buds pro. Improved design and the sound quality is great. I always participate in the trade in programs and love them.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Pancho
from Austin, tx
Expertise:Intermediate
Verified Purchase:Yes
They keep falling off. I have tried every way to keep them on but they keep falling off easily. The sound is good but i havent been able to really enjoy them because i have to stay still so they wont fall off.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
1
Value
2
Response from Samsung USBy Social Commerce, October 8, 2024
Hi Pancho, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important the ideal fit of your earbuds are to you every day, and we would love to help you troubleshoot this matter. We have provided a link to an article to help you find the ideal placement of your earbuds, and recommend following up with a fit test performed in the Samsung Wearables App. We have also shared a link to the Samsung Support Team if you have questions or continue to experience any frustrations with your device. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
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Samsung Community
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Facebook
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Milan S
from Austin, Texas
Expertise:Expert
Verified Purchase:Yes
I was taken aback by the lightness of them and expected it to be heavier but I'm thankful they're not! The noise cancellation is absolutely incredible, I can barely hear when people talk to me. It's blissful :)
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Anthony G
Verified Purchase:Yes
Great sound, comfortable save battery longer, I love them. 10/10
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Ayjayb
Verified Purchase:Yes
I was excited for the new galaxy buds pro 3. They do not fit as well as my galaxy buds 2. The battery does not last as long as I would like. When purchasing the battery life was said to be about 20 hours. Which I was ecstatic. But with noise canceling the battery life seems to drain so quick. Ive worn my head phones from about an hour and half and go from 100% - 78% as my galaxy buds 2 would last much longer. I hope the battery life in future galaxy buds improve.
I enjoy the sleek style of my galaxy buds pro 3 and the color choice. I also hope to see other colors in the future. Maybe to match the color of the galaxy phones.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
3
Response from Samsung USBy Social Commerce, October 8, 2024
Hi Ayjayb, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We would love to help you troubleshoot the features of your brand new device that are not meeting your expectations. The 20 hour battery life you mention includes the additional time you can get with the charging case, and battery life can be affected whether you are using Ambient Sound setting or ANC setting. We have provided links to articles to help you with the fit and the battery information available. We have also shared a link to the Samsung Support Team if this experience continues and you believe your earbuds are not functioning as intended. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US