Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,986 Reviews)
Rating breakdown 13,986 reviews
5 Stars
9,570
4 Stars
2,289
3 Stars
984
2 Stars
539
1 Star
604
77%of customers recommend this product.
(
3,499 out of
4,521)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: james
from Arizona
Verified Purchase:Yes
this are everything they say they are. amazing ear buds
Written by a customer while visiting Samsung US
Posted by: Woodmaster
Expertise:Intermediate
Verified Purchase:Yes
They fit great, exceptional sound quality, and love the feature that automatically adjusts the volume when I speak. My only downside is the battery life but I have not owned them long enough to condition the battery just yet and I'm getting about 7 hours out of them on one charge. Highly recommend!
Written by a customer while visiting Samsung US
Posted by: doomrules90
from Cleveland, Ohio
Expertise:Intermediate
Verified Purchase:Yes
The noise cancellation is excellent. However, the buds keep popping out of my ear when I eat or talk on the phone. I love the volume control feature on the wings.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
4
Value
3
Response from Samsung USBy R&R Team, January 25, 2025
Hey Doomrules90! Thank you for sharing your experience with the Galaxy Buds3 Pro! We’re thrilled you enjoy the excellent noise cancellation feature, which immerses you in your music and calls. We understand that finding the perfect fit is critical, especially during activities like eating or talking on the phone. Consider trying the different ear tip sizes included in the package to enhance comfort and stability. You can also run a fit test using the Wearable app. We want you to have the best experience possible. We're also glad you love the volume control feature on the wings! It's designed to keep you in control without needing to reach for your device, so you can enjoy your audio without interruptions. If you have any other feedback or need further assistance, please don't hesitate to reach out to us at Samsung Support. Your satisfaction is our priority!
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Written by a customer while visiting Samsung US
Posted by: Shaun W
from Long Beach, CA
Expertise:Intermediate
Verified Purchase:Yes
I love how much more power I get out of these over the Buds 2 Pro. I think fine tuning the settings is more responsive with this pair and they're also a better fit for my ears. Another plus is the pinch and slide mechanics for music control, way easier to use and more responsive as well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Maksim
from San Francisco, CA
Expertise:Expert
Verified Purchase:Yes
Easy to use. No more accidental or extra touch with wet fingers. Microphone is better than Buds 2 Pro but still not great. It feels like a few feet away from phone.
Very good noise cancelation. But I hear hight pitched sound I nothing play.
Very good noise cancelation. But I hear hight pitched sound I nothing play.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Superb
on September 30, 2024
Posted by: AniaB
from NJ
Expertise:Intermediate
Outstanding..sound is better than Boss...recommend
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Zevas
Expertise:Expert
Verified Purchase:Yes
Honestly I'm disappointed. I liked my pro 2s better. The sound quality is nothing new, the noise cancelation is worse, and the button click on the bottom part is horrendous and constantly makes the bud come out of the ear. Not worth the upgrade.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
1
Response from Samsung USBy Social Commerce, October 8, 2024
Hi Zevas, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We would love to help you have the best experience possible with your device and troubleshoot any frustration you are experiencing. We have provided links to help you with the fit, and ANC feature of your earbuds. We also recommend using the Samsung Wearables App to increase the ANC setting on the sliding scale, and performing a fit test with your earbuds in your ears. We have also provided links to the full device manual and the Samsung Support Team to help you with different controls options. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Josh
from Charlotte, NC
Expertise:Intermediate
Verified Purchase:Yes
The audio quality is solid from both ends. I think they sound better than my OG Pros, especially the microphones. That said, I liked the fit and overall look of the Pros more than these. They don't stay in my ears well. I tried all three provided silicone cushions and none will keep them in my ears. The cushions are also very flimsy. Two of them tore easily when removing them. The touch controls are a little odd too but they work. They probably only bother me because I must constantly adjust them / push them back in my ears which will inevitably pause my music. Would prefer black and a better fit. Hopefully I can find some third-party ear cushions and salvage them.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
2
Value
2
Response from Samsung USBy Social Commerce, October 8, 2024
Hi Josh, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how important an ideal fit of your device is to your continued usage and enjoyment. We have provided a link to an article to help you with the fit, and recommend doing a fit test with your earbuds connected to the Samsung Wearables App. We have also shared a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US