Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,986 Reviews)
Rating breakdown 13,986 reviews
5 Stars
9,570
4 Stars
2,289
3 Stars
984
2 Stars
539
1 Star
604
77%of customers recommend this product.
(
3,499 out of
4,521)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Anonymous
Verified Purchase:Yes
These are great. I can't say enough nice things about them. Whenever I put them in, and the ANC automatically turns on, I feel like I'm in a different world just me and my music or whatever sound I have playing. I love the color and design. The light in the stem is very futuristic. I even used the interpreter setting when watching a Japanese wrestler speak. It worked great!
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Kansas City, MO
Expertise:Intermediate
Verified Purchase:Yes
Great pair of ear buds. Great sound and superb noise canceling.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: TKT in Az
Verified Purchase:Yes
Stable fit, even during exercise. Quality build. Voice control of basic functions works flawlessly. Lots of stand-out features. Good looking! And oh yeah...they sound great!!
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: tonyron227
from Mullins, SC
Expertise:Intermediate
Verified Purchase:Yes
Sound quality is excellent and buds stay put if you use the correct size.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Miami
Expertise:Intermediate
Verified Purchase:Yes
It sounds great, but the left earbud i feel it doesnt adjust perfect to my ear even when i change the eartip
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
4
Response from Samsung USBy R&R Team, January 25, 2025
Thank you for your feedback on the Galaxy Buds3 Pro, Mateo! We’re delighted to hear that you are enjoying the great sound quality your buds offer. The Buds3 Pro features a refreshed look and revolutionary sound, designed for true audio lovers. With a comfortable new shape and improved hardware, these earbuds provide the high-resolution audio experience you have been craving. Regarding the fit of the left earbud, we understand that comfort is key for an optimal listening experience. The Buds3 Pro come with various eartip sizes designed to ensure a snug and comfortable fit for everyone. We recommend trying the different sizes and running the fit test available in the Galaxy Wearable app. This test can help you determine if the earbuds are seated properly for the best audio experience. Your buds come with great features, such as advanced active noise cancellation, which works best when the earbuds create a proper seal in your ears. We want to ensure you get the best performance out of your buds. If you have any more questions or need assistance, feel free to reach out to us at Samsung Support. Enjoy your music!
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Written by a customer while visiting Samsung US
Customer Rating
2
Good design but battery life a big concern.
on September 30, 2024
Posted by: kxc0005
from Houston, TX
Expertise:Intermediate
Purchased them at the debut time. Did not wear them much because they are my secondary earbuds. I wore them ~10 times. The right bud, just drains battery to 0% within minutes. Opened a case with Samsung, where they emailed me repair shops within my zip code, but none of these shops repairs them. I was turned down 3x. Very disappointing on both counts.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
2
Value
1
Response from Samsung USBy Social Commerce, October 8, 2024
Hi there Kxc0005, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how frustrating it is to have a brand new device that is not operating as intended. We have provided a link to the Samsung Support Team to offer additional repair options to you at your convenience through chat. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Jamaica NY
Expertise:Intermediate
Verified Purchase:Yes
Love the quality of the sound and the way the feel. I worked out today with them on and never slipped out or anything
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: SunflowerZebra
from Brooklyn, NY
Expertise:Expert
Verified Purchase:Yes
I was so excited to get these buds due to the features. Unfortunately, in under a week of having them one of the buds died. Right now, I'm having a difficult time trying to get them repaired or replaced.
Response from Samsung USBy Social Commerce, October 8, 2024
Hey SunflowerZebra, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how frustrating it is to have a brand new device that is not meeting your expectations and now needs to be repaired. We have provided a link to the Samsung Support Team to review all options available to resolve this matter with you directly through chat. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US