Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,967 Reviews)
Open Ratings Snapshot
Rating breakdown 13,967 reviews
5 Stars
9,554
4 Stars
2,288
3 Stars
985
2 Stars
537
1 Star
603
77%of customers recommend this product. 
(
3,499 out of 4,520
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Solid product
on June 7, 2025
Posted by: Ouroboros
[This review was collected as part of a promotion.] I traded in my Bud2 for the Buds3 Pro and couldn't be happier. The controls took some getting used to, but are a huge leap forward on an already solid product line.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
It's Alright
on June 10, 2025
Posted by: MisterP
[This review was collected as part of a promotion.] The sound qaulity on these things is really great, but they have a really bad tendency to fall out of my ears due to the way they're designed.
I haven't used them with Galaxy AI yet because I don't care much for AI features but I'm sure they're convenient enough for whatever you want to do with it.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, June 11, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, MisterP! We’re pleased to see that you love the sound quality. We want you to enjoy every feature these buds offer, and a great fit is essential for that. Have you tried experimenting with the different ear tips that come with the buds? They can make a significant difference in comfort and stability. Also, be sure to check out the fit test in the wearable app. It can help you find the best fit for your ears. If you have any other questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Overall the perfect pair of earbuds
on June 10, 2025
Posted by: Kamigeru
[This review was collected as part of a promotion.] I use these mainly for work but they are daily drivers now once I heard the amazing sound these earbuds produce. The ai really is greatly utilized with these buds. The best sound on any earbuds I've tried.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Outstanding AI features.
on June 10, 2025
Posted by: Triniboy
[This review was collected as part of a promotion.] The h
ost of Galaxy AI features on this product is the main reason why I purchased this product. The ANC is phenomenal for an in ear product and the clarity when taking calls and listening to music or my audio books is amazing. I'm traveling this summer and can't wait to use the interpreter mode, I hope they function well. I love hands free voice control as it makes it easier for me control my phone and other smart devices around the house when my hands are dirty.
Great product. I actually have another pair as back up in case these get lost or damaged. With that being said one feature I would love to see is adding the beeping feature in Find My Buds to the case itself and make it so that you don't have to connect to the buds to use the Find My Buds feature.
Thanks,
Ron
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product features excellent battery life
on June 11, 2025
Posted by: Mcgruff7391
[This review was collected as part of a promotion.] Great noise cancel the fit and sound are second to none love the clarity and fast charging
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
will not bbuy
on June 12, 2025
Posted by: tingtingtong
from portland, or
Expertise:Expert
Verified Purchase:Yes
very bad connection.very bad connection.very bad connection.very bad connection.very bad connection.very bad connection.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, June 12, 2025
Thank you for sharing your thoughts about the Galaxy Buds3 Pro! We truly appreciate your feedback. If you're having trouble connecting your Buds to your phone, getting them to sync again is often a straightforward process. A quick restart of the earbuds, resetting the Bluetooth connection, or making sure the Galaxy Wearable app is updated can typically do the trick. Your experience matters to us, and we know how important it is for your audio to work flawlessly. To assist you further, we'll include a link at the end of this response for troubleshooting steps tailored for your Galaxy Buds3 Pro. If you have any more questions or need anything else, please feel free to reach out to us at Samsung Support. We’re here to help! -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01111318/#:~:text=If%20your%20phone%20cannot%20connect,will%20normally%20fix%20the%20issue.
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great headphones
on June 12, 2025
Posted by: Modelq
[This review was collected as part of a promotion.] Ease of use is great. Sound quality is good. Phone conversations are clear both ways
Value
3 out of 5
3
Response from Samsung USBy R&R Team, June 12, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. We’re elated to see that you find them easy to use and that the sound quality meets your expectations. It’s also great to know that you enjoy clear phone conversations, as that’s exactly what we aimed for. If you ever have any questions or concerns, please don’t hesitate to reach out to us at Samsung Support. We’re here to help you get the most out of your experience. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy 3 Pro Earbuds
on June 13, 2025
Posted by: TheRob
[This review was collected as part of a promotion.] I love using my galaxy 3 pro earbuds! They look really cool. They fit. Well, I love using the AI app with them they respond as soon as I'm done talking. I can hear everything when I have the ambient noise on or off. There's just a really great set of earbuds, and i'm probably gonna get another pair of soon, just so I can have one for work.And one for play!!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 13, 2025
Thank you so much for your amazing review of the Galaxy Buds3 Pro, Rob! We're excited to see that you love their cool design and comfortable fit. It’s awesome to see that the AI features enhance your experience by responding instantly. The ability to hear everything clearly with the ambient noise feature truly sets these buds apart. We’re excited that you're thinking about getting another pair! Having one for work and one for play sounds perfect! For any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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