Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,986 Reviews)
Rating breakdown 13,986 reviews
5 Stars
9,570
4 Stars
2,289
3 Stars
984
2 Stars
539
1 Star
604
77%of customers recommend this product.
(
3,499 out of
4,521)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Russchelle
Verified Purchase:Yes
It took a really long time to get to me. They work alright and we're decent in price.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: MinervaL
Verified Purchase:Yes
I really cant say anything bad about them. The sound is amazing and they fit good. You can even check to see how well your headphones fit
Written by a customer while visiting Samsung US
Posted by: RobJ
from Maplewood, Missouri
Verified Purchase:Yes
I love my Buds3 Pro. Handsfree when I'm driving...
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sound is crystal clear!
on September 30, 2024
Posted by: Kvanny
from Chicago, IL
Expertise:Beginner
So far, amazing! I did notice the case has a slight scratch or Crack. I thought it was a hair, but I was wrong. I love these! Haven't had them no more than maybe a month. Please if someone can let me know how I can get the case replaced, I would appreciate it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Nate
from North Dakota
Expertise:Expert
Verified Purchase:Yes
These are the greatest earbuds ever bought 4 different types and pairs in a month returned them all but these Samsung out did themselves they spund better then my blue Parrott 650 absolutely love them
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: MarkW
from Rochester MN
Verified Purchase:Yes
They don't fit as well as the Bud 2 Pro. The ANC is not as good as the Bud 2 Pro. Sound quality is good.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
2
Response from Samsung USBy Social Commerce, October 8, 2024
Hey MarkW, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how frustrating it can be to have a brand new device that is not aligning with your expectations. We have provided links to articles to help you with the fit and the ANC setting. We also recommend using the Samsung Wearables App and the sliding ANC setting that has been introduced with these new earbuds to adjust the intensity to your preference. We also recommend performing a fit test with your earbuds while they are connected in the Samsung Wearables App. We have also provided a link to the Samsung Support Team if these experiences continue or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Robert
from Nashville, TN
Expertise:Intermediate
Verified Purchase:Yes
These ear buds are fantastic! The sound quality is great and the fit is really good. Also the noise cancelling is excellent. Battery life has been good and I love how seamlessly they pair with my S23 Ultra and Galaxy book. The only thing that I found did not perform well was the live translation. I traveled to Belgium, Netherlands, Germany and Luxembourg and it really had a hard time correctly translating what it heard. I'm hoping that will improve with software updates.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Alice
Verified Purchase:Yes
Love the sounds and battery life. Sometimes the mic gets finicky and hurts my ears unless adjusted in a certain position. Would be nice if they brought back exchangeable bud covers.
Response from Samsung USBy R&R Team, December 17, 2024
Thanks for sharing your experience with the Galaxy Buds3 Pro, Alice. It’s great to hear how much you enjoy the sound quality and battery life. The Adaptive Equalizer, powered by Galaxy AI, truly enhances your listening experience by adjusting the audio to fit the way the Buds sit in your ears. Each time you put them in, you can enjoy optimized sound that brings out the best in your favorite playlists, just like the man in silver enjoying his Galaxy Buds3 Pro. To ensure the best experience, it's important to use the correct size ear tips, as the Galaxy Buds3 Pro comes with different options. Make sure they fit snugly in your ears to avoid any sound leaks and achieve optimal audio performance. If you need assistance with changing the tips, we have a guide specifically for the Buds3 Pro tips. Once you have the right tips on your earbuds, please check the bottom for the directional marks. The right bud has an "R" and the left bud has an "L." Here’s a quick tip for the best fit: insert the right bud into your right ear with the "R" facing you and the left bud into your left ear with the "L" facing you. Angle the earbuds slightly so the microphone points toward your mouth, and feel free to adjust the position by rotating them forwards and backward until they feel comfortable. Additionally, you can run an earbud fit test in the Galaxy Wearable app to ensure you have the best fit. We appreciate your feedback and hope you continue to enjoy your Galaxy Buds3 Pro! If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US