Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,986 Reviews)
Rating breakdown 13,986 reviews
5 Stars
9,570
4 Stars
2,289
3 Stars
984
2 Stars
539
1 Star
604
77%of customers recommend this product.
(
3,499 out of
4,521)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Dano
Verified Purchase:Yes
Amazing ear buds. Best I have ever owned, compared to other highly priced
Written by a customer while visiting Samsung US
Posted by: Rahul
from California
Expertise:Expert
Verified Purchase:Yes
The solution functions effectively and garnered my approval, resulting in a state of considerable elation. I express my enduring gratitude.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Great sound and features, quality could improve.
on September 28, 2024
Posted by: Nano2103
from San Juan, Texas
Expertise:Intermediate
I bought this ones as a bundle with my new Samsung galaxy s24 ultra. I received them yesterday September 27th and test them and here is what I think.
Pros-
The noise cancelation feature is amazing, works way better than my Buds pro, also the adaptive and other features work amazingly and way better than the Buds pro.
The noise cancelation feature is amazing, works way better than my Buds pro, also the adaptive and other features work amazingly and way better than the Buds pro.
The Sound is amazing, has a good kick and focuses well on all frequencies emphasizing each song to the lowest to the highest note. Also it is easy to custom the bass, treble mids etc.
Charge- after about 2 hours of use they barely drained about 10% charge which is impressive compared to my Buds pro which for the same amount of time drain about 30%
Cons- Buds and Case quality
The quality of the material feels cheap and fragile, the color and design are great but they feel cheap and easy to break, the Buds+ or Buds Pro have a better feel.
The quality of the material feels cheap and fragile, the color and design are great but they feel cheap and easy to break, the Buds+ or Buds Pro have a better feel.
No extra cushions are provided for adaptability whe it comes to a more comfortable pad for different ear canal sizes. They only come with 1 set of cushions which are the ones already on the Buds but they felt a little too big to me and hunted a little.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
3
Value
3
Response from Samsung USBy Social Commerce, October 7, 2024
Hi there Nano2103, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We are happy to hear you are overall pleased with the battery life and overall functionality of your new earbuds. The additional ear tips should have been included in a larger and smaller size in the small cardboard box that was in the larger original packaging. If this has not been your experience, we have provided a link to the Samsung Support Team to offer additional assistance to you. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great ANC, Comfort, Features
on September 28, 2024
Posted by: kimba
Expertise:Intermediate
Best buds I've owned. I have the Jabra 7 Elite and the Bose Quite Comfort Ultra. Honestly, these buds have the best sound quality and noise cancelling. I love the design, the magnetic hold in the case, the features and the comfort, I wear them all day for meeting days and never have problems.
It took a little adjusting to find the best fit for true ANC. Once I found it, I was very impressed!
I just wish Samsung had replacement tips.
I just wish Samsung had replacement tips.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Earbuds Ever
on September 28, 2024
Posted by: Jdomi
from Pennsylvania. USA
Expertise:Expert
I have them for 2 days now, and WOW, this Earbuds are amazing, the clarity of the sound is impressive. I also had trouble finding a good Earbuds for the Gym because they always fall off but not with this one. I'll recommend this 100% to everyone. Great job Samsung, best Earbuds ever.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Dennis
from Indiana
Expertise:Expert
Verified Purchase:Yes
Sound is good, fit is not. Constantly adjusting fit in my ear as won't stay "seated". Wish I'd kept my Buds 2 Pros.
No, I would not recommend this to a friend.
Performance
3
Design
2
Value
2
Response from Samsung USBy Social Commerce, October 7, 2024
Hey Dennis, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds3 Pro. We are happy to hear you are pleased with the audio quality of your earbuds, and we would love to help you have the best experience possible and troubleshoot the fit of your earbuds. We have shared below a link to an article to help you with the placement of your earbuds, and recommend doing a fit test with your earbuds when connected in the Samsung Wearables App. We have lastly shared a link to the Samsung Support Team to offer additional assistance if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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How to wear your Samsung Galaxy Buds3 and 3 Pro
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Written by a customer while visiting Samsung US
Posted by: Treskow
Verified Purchase:Yes
It won't pair with ANY device. Not a one. I spent a ton of money for what ended up being purely decorative.
Response from Samsung USBy Social Commerce, October 7, 2024
Hi there Treskow, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how frustrating it is to have a brand new device that is not functioning as intended. We would love to help you pair your earbuds to the devices of your choosing at your convenience. We have provided a link to an article to help you pair your device and another to help you reset your device. We have also shared a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Restart or reset your Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01218103/
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Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Restart or reset your Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01218103/
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesome fit and sound
on September 28, 2024
Posted by: Adamh
I got these a little over a month ago. I switched from the Galaxy buds live to the Galaxy buds 3 pro. What a difference. These things are awesome. The sound quality is superb.
Written by a customer while visiting Samsung US