Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,986 Reviews)
Rating breakdown 13,986 reviews
5 Stars
9,570
4 Stars
2,289
3 Stars
984
2 Stars
539
1 Star
604
77%of customers recommend this product.
(
3,499 out of
4,521)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Christian
Verified Purchase:Yes
I like them sooooooooooooooooooooooooooooooooooooooooooo much
Features
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Shawn
from Louisiana
Verified Purchase:Yes
These buds are awesome! The sound quality is amazing. The appearance is top notch.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Darrell B
from Atlanta, GA
Expertise:Intermediate
Verified Purchase:Yes
Cool design and controls. And the Audio isn't that bad either
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy R&R Team, January 25, 2025
Thank you for sharing your feedback, Darrell! We're thrilled that you're enjoying the cool design and controls of the Galaxy Buds3 Pro. The enhanced 2-way speaker really does bring out the minute details in your music, creating an immersive listening experience. Plus, with our dual amplifier featuring independently controlled woofer and tweeter, you can appreciate the full spectrum of sound like never before. We're glad to hear you find the audio quality satisfying, and we hope you continue to enjoy every moment with your Galaxy Buds3 Pro! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Cody
Verified Purchase:Yes
Awesome earbuds sounds really clear and lightweight
Written by a customer while visiting Samsung US
Posted by: James
from San Mateo, Ca
Expertise:Expert
Verified Purchase:Yes
They are good to go. Can't say better but good, okay.
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Trey
from Arizona
Expertise:Expert
Verified Purchase:Yes
feel cheap, a bit uncomfortable, okay sound quality.
Features
2
Performance
3
Design
1
Value
1
Response from Samsung USBy Social Commerce, October 7, 2024
Hey Trey, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important it is to feel that you have chosen a device you can love every day. We have provided a link to the full device manual to help you adjust any features and settings to align to your preferences and maximize your experience. WE have also provided a link to the Samsung Support Team if you have any questions or would like assistance with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: 247jedi
from USA
Expertise:Expert
Verified Purchase:Yes
Initially I thought the buds were the greatest thing since sliced bread. Vastly superior to my ProBuds 2 because they don't fall out of my ears, but lately there are issues with connectivity. They used to switch between devices seamlessly. Not anymore.
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
2
Response from Samsung USBy Social Commerce, October 7, 2024
Hey there 247jedi, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how frustrating it is to have a brand new device that is not functioning as intended or expected. We have provided links to a few articles to help you troubleshoot the connection of your device and the Smart Switch functionality. We have also provided a link to the Samsung Support Team continues and you would like additional assistance or have any additional questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Restart or reset your Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01218103/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Restart or reset your Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01218103/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Miller
Verified Purchase:Yes
amazing sound and anc they have a nice fit as well
Features
5
Design
5
Value
5
Written by a customer while visiting Samsung US