Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,986 Reviews)
Rating breakdown 13,986 reviews
5 Stars
9,570
4 Stars
2,289
3 Stars
984
2 Stars
539
1 Star
604
77%of customers recommend this product.
(
3,499 out of
4,521)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Rver
from Philadelphia
Expertise:Beginner
Verified Purchase:Yes
Not met the expectation. Quality is fine. But the sound anc should have been improved a bit to match the premium pricing..
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
3
Value
1
Response from Samsung USBy Social Commerce, October 7, 2024
Hi Rver, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are happy to hear you are overall pleased with the usage of your new earbuds. We would love to help you maximize your experience with the ANC feature of your earbuds. We have provided links to an article and the full device manual to help you with the ANC setting. In the Samsung Wearables App there is a sliding scale for the ANC setting to determine how much you would like to not hear. We have also shared a link to the Samsung Support Team if you believe there is an underlying factor causing these frustrations or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Tamara
from Philadelphia
Expertise:Intermediate
Verified Purchase:Yes
Love them could use more tips though. Otherwise great buds
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Darvonni
Verified Purchase:Yes
Just as expected an overall good upgrade from last year
Written by a customer while visiting Samsung US
Posted by: Deemer
Verified Purchase:Yes
The headphones are pretty good, sound quality is great.
Written by a customer while visiting Samsung US
Posted by: Bode Behle
from Saratoga Springs, Utah
Expertise:Expert
Verified Purchase:Yes
Very good sounding earbuds, not all features are on Android phones, and are exclusive to Samsung but I knew that. No problems at all.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Miami, FL
Expertise:Expert
Verified Purchase:Yes
Great audio quality and comfortable. They feel good on the ear and you don't get tired of wearing them. The bass on these little things is amazing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Jhunt16559
from Queensbury NY
Expertise:Expert
Verified Purchase:Yes
Battery life isn't the best. But very comfortable.
I would recommend this to a friend!
Features
5
Performance
3
Design
4
Value
3
Response from Samsung USBy R&R Team, December 17, 2024
Thank you for sharing your honest feedback on the Galaxy Buds3 Pro, Jhunt. We appreciate insights from our valued customers and are glad to hear that you find your earbuds comfortable. We also acknowledge your concerns about battery life. The Galaxy Buds3 Pro provides up to 26 hours of playback time per charge, which can be extended to 30 hours with a fully charged case. To help conserve battery power when you really need it, we recommend keeping the earbuds in the charging case with the cover closed when not in use, and adjusting the notification settings through the Galaxy Wearable app on your connected phone. If you're using iOS, you can modify the notification settings in the Galaxy Buds app. We hope these tips enhance your experience! If you have any further concerns or questions, do not hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Scott
Verified Purchase:Yes
I'm not a fan. The buttons are harder to use then my bud pro 2. I wish I didn't trade them in after using the bud3 for a couple of weeks.
Response from Samsung USBy Social Commerce, October 7, 2024
Hello Scott, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how important the touch settingsof your device are to you every day. If you are finding these new features uncomfortable for your usage, we have provided a link to the full device manual to help you discover the voice settings you can use help control your earbuds. This manual will also help you with the exact location and functionality of the touch settings. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US