Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,986 Reviews)
Rating breakdown 13,986 reviews
5 Stars
9,570
4 Stars
2,289
3 Stars
984
2 Stars
539
1 Star
604
77%of customers recommend this product.
(
3,499 out of
4,521)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Kenn
from Waianae, HI
Expertise:Beginner
Verified Purchase:Yes
I've never wore earphones before but I'll just say that it made me very happy with my purchase as now I can't live without them. From taking calls to listening to podcasts it does it all and more, and all while having the flexibility to listen to conversations aswell as going about my day. Best purchase I made in awhile.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Yoligf98
from McAllen Texas
Expertise:Intermediate
Verified Purchase:Yes
Sound on Buds3 is awesome I wear them all day long and battery life goes good.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Caden F
from Minneapolis, MN
Expertise:Intermediate
Verified Purchase:Yes
Love them. Assume most of the features are on the newer phones.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: ZRRR
from Las Vegas
Expertise:Intermediate
Verified Purchase:Yes
Sounds is great! Noise cancellation/ambient sound picks up a lot of wind. Never had that problem with my old buds pro. Fits not as good either ear gets sore after wearing for prolonged period
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
2
Value
2
Response from Samsung USBy Social Commerce, October 7, 2024
Hi there ZRRR, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how important a comfortable fit of your earbuds is for prolonged wear and uninterrupted listening experiences. We have provided a link to an article to help you troubleshoot the fit of your earbuds. We have also shared a link to two articles to help you with the ANC setting and audio quality. We have lastly shared a link to the Samsung Support Team if these experiences continue and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic buds...
on September 25, 2024
Posted by: RodG
I've had mine for about a month, sounds fantastic and medium fits my ears perfectly!
Written by a customer while visiting Samsung US
Posted by: Anonymous
from California
Expertise:Expert
Verified Purchase:Yes
Headphones want to come off my ears when I am running. Have to keep readjusting them. Other than that they are good.
Response from Samsung USBy Social Commerce, October 7, 2024
Hi there Jesus, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are happy to hear you are overall pleased with the use of your new earbuds. We have provided a link to an article to help you troubleshoot the fit and recommend doing a fit test on your earbuds for the secure fit for all of your activities. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Luis
from Centreville, VA
Expertise:Intermediate
Verified Purchase:Yes
Excellent sound and better fit than previous models.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Bruan J
Verified Purchase:Yes
The Best earbuds I've ever used! Sound quality is incredible.
Written by a customer while visiting Samsung US