Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,986 Reviews)
Rating breakdown 13,986 reviews
5 Stars
9,570
4 Stars
2,289
3 Stars
984
2 Stars
539
1 Star
604
77%of customers recommend this product.
(
3,499 out of
4,521)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Ghost
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Needs better ear buds...they tend to slip out when working out. Buds Pro 2 didn't have this issue when I had them
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: John
from Sarasota FL
Expertise:Intermediate
Verified Purchase:Yes
I love how they stick in my ear. Sound quality is great. Noise cancelation is great. Battery life is very poor 😢
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Drew
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Great earbuds. Tried 4 different one from skull candy to beats and samsung are best sounds best noise canceling.. bassiest I found they are worth the extra $ for the quality
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Everything is great but eartip ripped off
on September 24, 2024
Posted by: Hector
from North Carolina
Expertise:Beginner
I got this after the delay nearly a month everything is really good but my left silicone eartip broke when I tried to change it for a larger one, if there's any way i can get it fixed or replaced it would really be appreciated 🙏
I would recommend this to a friend!
Features
5
Performance
5
Design
2
Value
5
Written by a customer while visiting Samsung US
Posted by: Pablo
from Ct
Verified Purchase:Yes
Constable, light, battery live good if you need something to be happy go for this buds don't doubt
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Ruth
from Texas
Expertise:Intermediate
Verified Purchase:Yes
The ANC goes in and out all the time. It goes to ambient mode automatically and when I try to change it to noise cancellation it says please wear both earbuds, even though I'm already wearing both.
Response from Samsung USBy Social Commerce, September 25, 2024
Hi there Ruth, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand how frustrating it is to have a brand new device that is not aligning to your expectations. We have provided a link to an article to help you with the ANC setting and another to help you reset your earbuds. We have lastly shared a link to the full device manual and the Samsung Support Team to offer assistance with all of the capabilities and assistance if this experience continues. Thank you for being a Samsung customer. -Elizabeth
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: James
Verified Purchase:Yes
Fantastic sound. The UHQ ability really helps. Only issue I have found is the Buds2 Pro did a slightly better job connect to the phone when wifi was off. The pop-up asking if you want to connect the headphones seems to be slightly more delayed popping up
Written by a customer while visiting Samsung US
Posted by: CatatonicBug
from Utah
Expertise:Intermediate
Verified Purchase:Yes
Upgraded from Galaxy Buds+ - I miss the ability to tap the back of my ear to raise/lower the volume. The tiny button on the stem is hard to locate, especially with gloves on. Adaptive noise cancelling is really nice, though I wish I had to option to keep the music/content volume going when it detected my voice. If I am walking my dog and I talk to him, I don't need my music to mute.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US