Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,986 Reviews)
Rating breakdown 13,986 reviews
5 Stars
9,570
4 Stars
2,289
3 Stars
984
2 Stars
539
1 Star
604
77%of customers recommend this product.
(
3,499 out of
4,521)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Vero R
from Phoenix, AZ
Expertise:Intermediate
Verified Purchase:Yes
These are the best earbuds I've ever owned so far. They fit perfectly without hurting & Love how fast they sync with my galaxy phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: PaulyC
from Houston, TX
Expertise:Intermediate
Verified Purchase:Yes
Build and sound quality are great. Battery life could be better. Noise cancelation is sensitive. Wish there are more presets.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Joseph Roofing
from Jackson wy
Expertise:Intermediate
Verified Purchase:Yes
They just keep getting better and better. I use them for everything
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from New york
Expertise:Intermediate
Verified Purchase:Yes
This Galaxy Buds, are the best, I like it everything
Features
5
Written by a customer while visiting Samsung US
Posted by: Saul
from San Francisco
Expertise:Expert
Verified Purchase:Yes
The very best and simpy worth every penny i paid for them
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Alysia L
from Fresno, CA
Expertise:Intermediate
Verified Purchase:Yes
Not really a fan. The ear buds are uncomfortable, fall out easy and I never could get them connected to my PC. I returned them back to the company
No, I would not recommend this to a friend.
Performance
4
Design
1
Value
1
Response from Samsung USBy Social Commerce, September 24, 2024
Hi there Alysia, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how frustrating it can be with your device being so new and not aligning to your expectations and needs. We are always happy to help our customers troubleshoot any aspect of their device that is not meeting their expectations and have links below to help with the connection to your devices. We have also shared a link to the Samsung Support Team if you have questions or are interested in exploring options available for earbuds that align to your preferences. Thank you for being a Samsung customer. -Elizabeth
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Buds3 Pro silver are a step beyond past models.
on September 23, 2024
Posted by: Jon B
from Indianapolis, IN
Expertise:Expert
Verified Purchase:Yes
I have had the buds 2, buds 2 pro and now these and the best by far in comparison.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: matisimo87
Verified Purchase:Yes
Please please please update these so the lights flicker more or flash with the music if possible! Otherwise I like these so far, love being able to adjust the volume of my music. The translation feature is great, just need to add a few languages(Albanian, Kinyarwanda, Swahili to name a few) Having issues with the fit, but been trying to find one that works for me!
Written by a customer while visiting Samsung US