Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,984 Reviews)
Rating breakdown 13,984 reviews
5 Stars
9,568
4 Stars
2,289
3 Stars
984
2 Stars
539
1 Star
604
77%of customers recommend this product.
(
3,499 out of
4,521)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Ann Furroq
from Canaan, Maine
Verified Purchase:Yes
The best ever. Sound is great an love the comfort.
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great audio quality but slight software issues
on September 22, 2024
Posted by: Quentin
Verified Purchase:Yes
Audio quality is incredibly good. Have had some issues with audio starting from the left earbud first for a second or so before the audio plays from both earbuds like normal.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Translation mode for samsung s 21ultra soon please
on September 22, 2024
Posted by: Ghost
from Syracuse NY
Expertise:Intermediate
Verified Purchase:Yes
Wish it had translation for S 21 ultra soon please
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
As soon as you take out the case they connect!
on September 22, 2024
Posted by: Bubby7124
from East Tennessee
Expertise:Expert
Had them for a couple weeks and they are the best!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: mlchurch
from Michigan
Expertise:Intermediate
Verified Purchase:Yes
These are great earbuds. They work well. I think I prefer the fit of my galaxy buds pro 2 better though.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Posted by: C lym
from Madison WI
Expertise:Expert
Verified Purchase:Yes
I don't know how to wear them. The right one doesn't charge right and they only last 5 hrs
Features
5
Performance
3
Design
3
Value
2
Response from Samsung USBy Social Commerce, September 24, 2024
Hi there C lym, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We would love to help you troubleshoot any aspect of your earbuds that are not operating as expected or intended. We have provided a link to an article to help you with the fit, and recommend performing a fit test with your earbuds connected in the Samsung Wearables App. We have also shared a link to an article to help you with the battery, and to reset your earbuds. We have lastly shared a link to the Samsung Support Team if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Restart or reset your Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01218103/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Restart or reset your Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01218103/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: ABCD
Verified Purchase:Yes
Changes to adaptive automatically. Other than that great performance and style.
Written by a customer while visiting Samsung US
Posted by: Ycrt
Verified Purchase:Yes
Not comfortable...................................
Response from Samsung USBy Social Commerce, September 24, 2024
Hey there Ycrt, thank you for sharing your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how important a comfortable fit of your earbuds are to you every day. We have provided a link to an article to help you with the fit of your earbuds, and another to change out the ear tips for the size that best aligns to your ears. We also recommend performing a fit test with your earbuds while you are connected to the Samsung Wearables App. Lastly, we have provided a link to the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US